GMC of Mansfield

The staff was friendly and courteous. The car was exactly what I was looking for and it was in great shape. They took the time to go over every inch of it and fix anything minor before placing the on the lot what I was looking for and it was in great shape. They took the time to go over every inch of it and fix anything minor before placing the on the lot for sale. They even put new tires on it. Overall a very professional group an a pleasure to work with. More

Joe was great to work with and did an outstanding job! We were very pleased with this dealership and would buy a used car again from them. We were very pleased with this dealership and would buy a used car again from them. More

In all the years that I have dealt with dealerships, and there have been many, Joyce Buick GMC of Mansfield, Ohio was my best experience thus far, and it was Matt Mollen who did it! He gave me unbelievable there have been many, Joyce Buick GMC of Mansfield, Ohio was my best experience thus far, and it was Matt Mollen who did it! He gave me unbelievable attention to details along with his personal attention to the sale, education of the new vehicle, execution and follow ups. When you asked Matt questions, no question was unimportant. From a customer's perspective, Matt Mollen gave you a sense that your dealings with the dealership was of trust; and since Matt is the initial person in the dealership that interactes with the customer, he set for me the sales tone, mood and etc. with the dealership as being the best. It was just phenomenal! Respectfully, M. L. A. Ranger More

First time I can say a dealership was honest, upfront and product knowledge was excellent. They took the time to make sure my truck ready (bluetooth,onstar,XM) before I left with it which was a huge help. product knowledge was excellent. They took the time to make sure my truck ready (bluetooth,onstar,XM) before I left with it which was a huge help. More

I had a great experience with this dealership. Price, trade-in value, etc. exactly what I expected or better from my research online. Joe Novak was great, went the extra mile to help me with a minor issu trade-in value, etc. exactly what I expected or better from my research online. Joe Novak was great, went the extra mile to help me with a minor issue that came up with the car in the first few days. I would highly recommend Joyce to anyone looking for a new or used car. More

We went to Joyce knowing which vehicle we were interested in and were dealt with courteously and very fairly. The car was so new to the dealership that they were still working on it when we arrived and we r in and were dealt with courteously and very fairly. The car was so new to the dealership that they were still working on it when we arrived and we received a phone call right away as to when we could come back and test drive it. We live an hour away and they made it very convenient despite the car not being ready when we first got there. More

It was worth driving the extra miles from our home to Joyce Buick GMC because Matt Molton went the "extra mile" for us. We started the purchase process on a Saturday afternoon and had to return on Monda Joyce Buick GMC because Matt Molton went the "extra mile" for us. We started the purchase process on a Saturday afternoon and had to return on Monday to complete our purchase. Matt topped off the gas tank both times and gave us Subway gift cards for lunch. We were given a loaner car to use while services were completed on our new vehicle. Matt is extremely sincere and knows his product. He answered all of our questions about the GMC Acadia's features. Matt helped us get our OnStar services and Bluetooth set up as well. We are very happy with our Acadia and glad we went to Joyce to purchase it. More

My husband and I have purchased 2 used cars from Joyce My husband and I have purchased 2 used cars from Joyce Buick for our college-student daughters in the last 4 months. Jason Myers assisted us in Aug My husband and I have purchased 2 used cars from Joyce Buick for our college-student daughters in the last 4 months. Jason Myers assisted us in August with the purchase of a 1999 Buick Century. Joseph Novak assisted us in December with the purchase of a 2004 Pontiac Grand Prix. Both experiences were very positive. Both salesmen were friendly and helpful. We never felt pressured. We are very pleased with the condition and price of both vehicles. And we were more than satisfied with the price offered to us for a trade-in vehicle. We have also had experience over many years with the service departments and body shop of Joyce Buick and believe they are the best in town. The used cars we recently purchased had been previously serviced at Joyce Buick and that was reassuring to us, too. We definitely recommend Joyce Buick for quality vehicles and service. More

We were in the market for a new suv, and was interested in the GMC Terrain. My wife and I drive to Joyce simply because that was the closest dealer to our home. We had never dealt with this dealer before in the GMC Terrain. My wife and I drive to Joyce simply because that was the closest dealer to our home. We had never dealt with this dealer before. After test driving a few different trim levels, we decided on which options we wanted and Joyce jumped into action, assuring us that they would be able to find exactly the vehicle we wanted. We were plesently supprised at how relaxed the buying process was and at no time did we ever feel pressured. I highly recommend stopping by Joyce GMC, they offer fair prices and amazing customer service. More

The overall experience has been enlightening. I have been to a number of dealerships in my day, this one stands out above all. The atmosphere is very warm and genuine. Matt remembered me by name when I appro to a number of dealerships in my day, this one stands out above all. The atmosphere is very warm and genuine. Matt remembered me by name when I approached him, unannounced. I was last in about 2 months ago. I purchased the vehicle and brought it in for the promised hitch installation therefore, I experienced the service department. I was pleasantly surprised at the atmosphere there too. I couldn't beleive there were technicians that have been there for 30 plus years! Tells you what kind of Company Joyce is. One more thing that is unbelievable....Matt will run your vehicle through their automatic car wash, for free! Just stop by anytime they say, and they will clean it up for you, the customer, what a concept! To me, it's an old school, customer first, shake your hand, look you in the eye, and get you what you want approach, that gets my business everytime! I know we live in Zanesville but will bring both our vehicles to Joyce for service. Well done to everyone at Joyce nd to Matt for being the Ambassador! More