
GMC of Mansfield
Mansfield, OH
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658 Reviews of GMC of Mansfield
Joyce Buick has been around since before I was a teenager in the '60's. I have always heard of them to be a reputable dealership. Found the car I was looking for on the net (a Volvo C-70). Joyce had taken in the '60's. I have always heard of them to be a reputable dealership. Found the car I was looking for on the net (a Volvo C-70). Joyce had taken it in on trade. Went to look at it twice, once without my wife since car was a present for her, and once with her. Eric Ptttman was our saleman, Jason Myers assisted when Eric was off. All personnel we dealt with were polite, personable, and professional. There was absolutely no pressure. I did considerable research and found their price to be very fair considering age, mileage and condition of car. They gave me almost as much in trade in as I could have gotten by selling it myself - thus avoiding all the hassle of selling a car. Car had some small scratches in clear coat which I requested they buff out. They did so with no argument. There is nothing negative to say about this purchase, only positives. More
We received great customer service. Everyone was professional and friendly. We will definitely buy from joyce buick again and recommend friends and family! Overall experience was outstanding espec professional and friendly. We will definitely buy from joyce buick again and recommend friends and family! Overall experience was outstanding especially the fairness in price on a quality vehicle. More
Butch and Tom definitely did everything possible to work everything out so we could get the car we wanted. They were very efficient, quick results, and friendly. We can not say enough good about all they everything out so we could get the car we wanted. They were very efficient, quick results, and friendly. We can not say enough good about all they did for us. We certainly will recommend them to anyone and Joyce Buick will be our dealer in the future also. More
Matt Molton has an extensive knowledge about the vehicles sold at Joyce Buick GMC. We felt his answer to our questions about the manufacturing & safety features of the various automoblies on the showroom we sold at Joyce Buick GMC. We felt his answer to our questions about the manufacturing & safety features of the various automoblies on the showroom were sincere. On can tell he has many, many years of experience in the automoblie business. All other sale's person at the Joyce Buick GMC dealership have friendly & trustworthy personalities. We are enjoying the comfortable ride in our cyber gray metallic 2011 Enclave Buick. More
I purchased a used GMC Envoy from Joyce, Jason Myers was the sales associate I worked with. I would reccomend requesting Jason as your sales associate. Unfortunately, a service light came on 2 days after my the sales associate I worked with. I would reccomend requesting Jason as your sales associate. Unfortunately, a service light came on 2 days after my purchase. Jason went above expectations to get my vehicle serviced. I live out of town and it was an inconvience for me to bring my vehicle to Joyce during regular service department hours. The first time I had it in the service department he met me after hours to accept my Envoy and give me a rental and then again when I picked up my vehicle. The problem was not fixed the first time it was in the service department, which was disappointing, but again Jason went above to help me get my vehicle back to the Joyce service department. He arranged for my vehicle to be picked up from my home and be dropped back off to my home after it was repaired,again leaving me a rental car. Jason made a difficult situation better with his dedication to customer service and for that I am thankful and would reccomened him and Joyce. More
I have purchased 2 vehicles from Joyce and have been treated like a king both times. I went in to buy a new vehicle this time, but because of my financial situation, I ended up going the used car route treated like a king both times. I went in to buy a new vehicle this time, but because of my financial situation, I ended up going the used car route. There was no pressure and I was comfortable every step of the way. Shawn Bartlett was very professional at all times. He kept me in the loop and got me every answer that I needed. He has also followed up with me a week and two weeks later. There is a team atmosphere at Joyce from bottom to top. I am 100% satisfied! Darin Sheldon Mansfield, Ohio More
more or less expected to walk away with no deal. was pleasantly when the first deal i was offered was very fair. Almost the figure i had in mind. We both liked the particular vehicle we wanted to purcha pleasantly when the first deal i was offered was very fair. Almost the figure i had in mind. We both liked the particular vehicle we wanted to purchase and were not interested in chasing all over Ohio to find a better deal. I have always thought the service there was tops. They made buying a nice experience. Bob & Jean Wendland More
we are very happy with this dealer ship they go way we are very happy with this dealer ship they go way beyond helping customers . this is our second vehicle we have bought from matt and joyce buick a we are very happy with this dealer ship they go way beyond helping customers . this is our second vehicle we have bought from matt and joyce buick and we are very happy with their service . More
I recently purchased a used car from Jason at Joyce Buick. I found the dealership to be very clean, the salesman very helpful and friendly. I visited the service department the first week to have some Buick. I found the dealership to be very clean, the salesman very helpful and friendly. I visited the service department the first week to have some minor service performed and the service dept. staff was also very helpful and friendly. I was pleased that they took the time to ride in the car and listen to the noise we were hearing. The repairs were fixed quickly and to my satisfaction. I appreciate the personalization this dealership takes with their customers. I would certainly recommend them and would return to them to purchase another car. More
this was the first and last dealership we went to on our car buying adventure and i would recommend joyce to anyone looking for a great car buying experience, everyone was friendly honest and upfront in eve car buying adventure and i would recommend joyce to anyone looking for a great car buying experience, everyone was friendly honest and upfront in every aspect . More