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GMC of Vacaville

Vacaville, CA

4.4
72 Reviews

350 Orange Dr

Vacaville, CA

95687

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Showing 72 reviews

September 23, 2016

Great buying experience I purchased my SUV recently at Vacaville GMC and the experience was beyond professional at every step. The salesman, Paulo, as well as the financing d More

by Katie 707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo
August 14, 2015

never going here One of my close Friends bought a truck from here still under warranty they said they would pick it up and bring a rental til it was fixed never did th More

by Car_Queen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
August 12, 2015

THEY WOULD NOT HONOR THIER LIFETIME OIL CHANGES I purchased a GMC Truck a few years ago and paid $300 for a lifetime oil change program that said as long as I owned the truck I could come in for a l More

by patmc1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gil
June 28, 2015

STEALERSHIP NOT DEALERSHIP To make a long story short Do Not Buy From Here if you want good customer service. I was treated like a person when I before I bought it. But afterwa More

by Jason G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
chris barientos , Gil, Mike
August 17, 2013

R/O open date; 5/15/13 R/O close date: 5/31/13 R/O number: 6020180/2 Cadillac Fleetwood 1971 (75) series Limo. lniemotka@sbcglobal.net 1.Vacuum lines from carburetor to PVC and leveler system n More

by niemotka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eleanor Fallbaum
August 06, 2012

I want to thank Vacaville GMC for being so professional and sincere. They did a great job helping me out when I bout my Certified pre-owned 1500 Sierra over the weekend. Although I visited a few dealership More

by novak089
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole
June 18, 2012

I had a great buying experience from Ben and Andrew they made a buying a new car easy...with no haggle's or going back and forth! What a great way to purchase anew vehicle. More

by simmons_yvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben and Andrew
April 15, 2012

I have family in the area that have purchased cars from Vacaville GMC and I came in for a test drive and drove home in a 1500 sierra. From the beginning to the end of the process the employees here were up More

by jessicachen182
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg & Sandy in the office
March 01, 2012

Fred and Aria are two of the best salesman I have ever had to deal with........I have bought 2 Acadias and one used vehicle from this 2 brothers over the last 5 years. The reason I keep going back is bec More

by Juan Mancha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
December 10, 2011

I went to buy a new GMC truck and was mislead on the price by the sales manager over the phone and the owners Eleanor and Larry Felbaum told me the manager was an honest guy and they "NEVER HAD THAT PRO More

by joshw01975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3
Jan 17, 2012 -

GMC of Vacaville responded

As the owner of this dealership, I must say I was rather embarassed when I first read this evaluation of my dealership. I take my customer's opinions and experiences at my dealership vey seriously. However, the more I read this review and the more I investigated it, the more I realized that this evaluation has been completely falsified. First of all, this is a small dealership in a small town. We can all pretty much recall any incidents that would involve myself, my managers, and especially, my husband. The reason these incidents would be easy to recall is because Larry Felbaum has been retired from the auto business for over a year and a half. The person making these accusations, obviously does not have their facts straight. But, just to cover my basis, I researched our company records for at least the last couple of years and cannot find any information on a Josh W.as a customer. I even took it a step further and contacted the Vacaville Police Department to find out if any complaints had EVER been made to the Vacaville Police Department. According to their records, no reports of any kind had been filed on myself, Larry Felbaum or Vacaville Buick GMC since we moved here in 2003. So, with that said, as a hard working dealer in a small community, I would really appreciate it if people are going to rate small businesses that they at least do it ethically and honestly. Just like our customers as of us! Eleanor Felbaum - Vacaville Buick GMC

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