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GR Auto Gallery
Grand Rapids, MI
90 Reviews
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Showing 90 reviews
February 28, 2024
The advertising for a vehicle currently for sale is completely incorrect. Even after I proved to the owner of the business of the errors and potential fraud, nothing has been corrected. The asking pric completely incorrect. Even after I proved to the owner of the business of the errors and potential fraud, nothing has been corrected. The asking price and description are both being used to greatly increase the listed price of this car. This car was never sold as the model year advertised (1996). To someone who is not educated on the model years this car was/is produced will pay a high price and in the end get a very basic car worth far less. More
by Bryan
Employees Worked With
Jarrod Herbig, Jeff Bowen
Helpful February 25, 2024
I was Displeased with your dealer . They would not give me a price on the car I was looking at from your lot the 1960 Ford T Bird. , I asked 3 times and the only answer I was given back They would not give me a price on the car I was looking at from your lot the 1960 Ford T Bird. , I asked 3 times and the only answer I was given back was make us an offer, and when I did get an answer back, it was the car is worth our asking price so I am shopping somewhere else Thank You Lee More
by hlee37981
Employees Worked With
Christopher Hoexum
February 23, 2024
Horrible company, horrible people, horrible customer service.These folks have cost us thousands of dollars in lies for over three months, they will go out of business soon for their lack of character, s service.These folks have cost us thousands of dollars in lies for over three months, they will go out of business soon for their lack of character, shame on you all. Not one of the owners have ever returned a phone call or apologize for the horrible business practices and taking advantage of peoples money and time.DO Not Do Business with these people!!!! More
by zachfipps
Employees Worked With
All, Christopher Hoexum
January 16, 2024
I initially inquired as to the availability of the Austin Healey 3000 and was helped by Christopher Harty. I made an offer on the vehicle, the owner countered and we came to an agreed upon price. Very easy a Healey 3000 and was helped by Christopher Harty. I made an offer on the vehicle, the owner countered and we came to an agreed upon price. Very easy and Chris was there all the way. Just waiting for delivery as it's bought and paid for. Chris has still made himself available and even after the sale still answers my calls and questions. All in all a very good experience. I have not contacted Chris Hoexum because I've had no complaints at this point in the transaction. Looking forward to delivery of the Austin Healey 3000 MK111! More
by rocklobster060
Employees Worked With
Christopher Hoexum
January 01, 2024
We weren’t able to come to a deal on the car that I wanted, but the sales associate was helpful and courteous and I’m hoping we might make a deal in the coming weeks. Pictures, videos, and answers to wanted, but the sales associate was helpful and courteous and I’m hoping we might make a deal in the coming weeks. Pictures, videos, and answers to my questions were obtained quickly, and they seem to genuinely value their customers. Hopefully, if we do come to a deal, my post transaction experience will continue to be five star. More
by Jeepmike
Employees Worked With
Laura
December 07, 2023
I would not recommend this dealership unless you physically go and inspect the car you are buying. I was told they have NO SERVICE DEPARTMENT so any questions on the vehicle will not be answered exc physically go and inspect the car you are buying. I was told they have NO SERVICE DEPARTMENT so any questions on the vehicle will not be answered except for paint and shine. They were less than honest, short on descriptions and questions, and did not follow through on what they tell you or promise. They do have good selections and are in the ballpark with value. Was told that fluids would be topped off and battery charged prior to delivery. Was also told I would be contacted when vehicle left facility to be delivered. They topped of the radiator that leaks and needs replaced (not disclosed). They charged a junk battery(not disclosed) that had to be jumped to get it off transport vehicle. I was contacted by the delivery driver when he was 20 minutes from my house during a snowstorm. More
by gbshovel
Employees Worked With
Jack Smalley : Sales , Nicole Wallace: Title, Christopher Hoexum
August 21, 2023
Quick reply, response time. Polite and knowledgeable salesperson. Nice and clean facility. Hope to do future business with GR Gallery. Polite and knowledgeable salesperson. Nice and clean facility. Hope to do future business with GR Gallery. More
by barballen650
Employees Worked With
Brendan Blanchard
