
GR Auto Gallery
Grand Rapids, MI
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Scammers Folks be very careful when purchasing from this business. They are scammers and I can guarantee a lot of these reviews are fake. They sold me a car th Folks be very careful when purchasing from this business. They are scammers and I can guarantee a lot of these reviews are fake. They sold me a car they said was in running condition; upon arrival it needed 5k of work and the delivery person told me that had to wheel it in the truck. All that and no response/support after the sale. Awful people. More
Second transaction with GR Auto This is the second transaction I've completed with GR Auto Gallery and both experiences have been great. I would highly recommend GR Auto Gallery. This is the second transaction I've completed with GR Auto Gallery and both experiences have been great. I would highly recommend GR Auto Gallery. More
Car was in need of exstensive repair Car discription excluded all the magor defects. The drivers door does not open or close properly The front suspension is in need of new shock absorber Car discription excluded all the magor defects. The drivers door does not open or close properly The front suspension is in need of new shock absorbers. Very apparent after the first drive.. I’m sure there are a number of minor defects a car of this age will require attension, this is a normal fact that I would expect to pay for. But to discribe the car to be in good shape is a farse. Charles Albertson More
The accepted my deposit and did not deliver vehicle Theft by services, they accepted my deposits and did not deliver the vehicle from the seller. When i contacted the manager he said that he would not Theft by services, they accepted my deposits and did not deliver the vehicle from the seller. When i contacted the manager he said that he would not honor the agreement and deliver vehicle More
PERFECT 2016 CHALLENGER HELLCAT Great place to find all sorts of cars in great condition. Staff was very friendly and helpful in answering questions I had. Hellcat was in perfect con Great place to find all sorts of cars in great condition. Staff was very friendly and helpful in answering questions I had. Hellcat was in perfect condition, and dealer was happy to help me with purchase. They will go out of there way to satisfy you and your needs. GR Auto Gallery will now be my go to for purchases of cars. Employee dealt with was Goran, and a really good guy. More
Successful '66 Mustang purchase We knew the car we were seeking and, one weekend, it popped up on the GR Auto Gallery web site. It was a 1966 with lots of newly-replaced features. We knew the car we were seeking and, one weekend, it popped up on the GR Auto Gallery web site. It was a 1966 with lots of newly-replaced features. Because it was old, it died in their parking lot after a test drive. We wanted the car, faults included, and GR Auto Gallery worked well with us to make it happen. More
Hot cars!! We just bought a car from GR Auto Gallery and the experience was very good. They took their time with us, answered all our questions and made it a qu We just bought a car from GR Auto Gallery and the experience was very good. They took their time with us, answered all our questions and made it a quick and easy process for a great deal!! More
Not what they said it was First thing when it arrived the door handle was broken. The dealer said they would get it replaced. No word after that. And then I took my “fr First thing when it arrived the door handle was broken. The dealer said they would get it replaced. No word after that. And then I took my “freshly rebuilt bronco” to the shop for a tune up of the carb. I have to have the engine and transmission completely rebuilt. The shop estimates over 100k miles on the engine and trans. Carberator was shot, timing chain has slack. I would not recommend to anyone. More
Dealing with knowledgeable people Awesome inventory and knowledgeable salespeople. Chris Hoexum knows his cars. I wouldn't hesitate to have more transactions with these guys. They have Awesome inventory and knowledgeable salespeople. Chris Hoexum knows his cars. I wouldn't hesitate to have more transactions with these guys. They have a bunch more cool FORDS More
Fantastic Experience Over the years I have bought many automobiles and mostly hated every minute of the process. I had been looking for a specific car for a number of yea Over the years I have bought many automobiles and mostly hated every minute of the process. I had been looking for a specific car for a number of years and when I found the perfect car, I fully expected the same old song and dance with the sales staff. I contacted GR Auto Gallery about the car and was introduced to Joe Shaw, the general manager. Joe was not what I had expected in a sales person. He was very knowledgeable about this specific car and shared a ton of information about it. Joe was quick to research and answer all my questions over a period of several days. He never wavered from finding the information I wanted or taking additional pictures or even pointing out flaws in the vehicle. Joe handled every aspect of the purchase quickly and arranged for the car to be shipped to me. He made a video of the car being loaded for transport. When the car arrived, it was everything Joe had told me and more. Joe was with me every step of the way and made me feel like a friend. He showed honesty and integrity throughout the process. More