GR Chevrolet GMC
Stanleytown, VA
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Salesperson was good but damaged was noted after taking delivery of the vehicle and the dealership is refusing to address it. Exhaust tips are scratched on the top and have rust, was discovered while detai delivery of the vehicle and the dealership is refusing to address it. Exhaust tips are scratched on the top and have rust, was discovered while detailing the vehicle a few after delivery. Vehicle has 200 miles on it and the damage is the top of the exhaust tips. Even the salesperson said he didn’t think to check the exhaust during our inspection of the vehicle. More
Our experience purchasing a truck at GR was exceptionally positive. Randy Hall was extremely helpful. Great communication. Direct and honest. We would definitely recommend checking out this dealership. positive. Randy Hall was extremely helpful. Great communication. Direct and honest. We would definitely recommend checking out this dealership. More
I couldn't have asked for a better experience. Jay Whitlow was extremely helpful and meet all of my needs. If you buy your new vehicle from GR Chevrolet, they double your warranty. I would recomme Jay Whitlow was extremely helpful and meet all of my needs. If you buy your new vehicle from GR Chevrolet, they double your warranty. I would recommend GR Chevrolet and Jay Whitlow to everyone. More
If ZERO STARS was an option, that would be my choice! !!!! I do NOT RECOMMEND this dealership under ANY circumstance!!!! If I could give them back my vehicle so I could never do business with them again, !!!! I do NOT RECOMMEND this dealership under ANY circumstance!!!! If I could give them back my vehicle so I could never do business with them again, I would!! Two weeks ago I scheduled a service appointment for a recall. I did this online following the instructions on the postcard sent to my home from THIS SPECIFIC LOCATION. Upon arrival on 8/19/2023 (1.5 hours away) I am informed that the parts are unavailable to complete the service. The location opens at 8:00AM, yet they did not call and notify me. They claim they did not have a phone number, which is a BOLD FACE LIE because I received a confirmation phone call from this location confirming my appointment. I have also received multiple text reminders and emails from them regarding this appointment. They have no care for their customers and have nothing to offer in return for the 3 hours of time I spent traveling to and from their dealership. This place of service IS A JOKE!!!!! More
Bad service. I took my truck for repairment. They changed the brake booster and it came out very bad. I then had to go buy a separate brake booster at an auto par I took my truck for repairment. They changed the brake booster and it came out very bad. I then had to go buy a separate brake booster at an auto parts, and now the dealership does not want to give me back my money. More
This dealership in my home town has been very helpful and courteous to us since we purchased our 2018 and 2019 vehicles. We highly recommend the salesman we dealt with to everyone we meet looking to purchase courteous to us since we purchased our 2018 and 2019 vehicles. We highly recommend the salesman we dealt with to everyone we meet looking to purchase a vehicle. More
Nice and clean dealership. Very nice people to deal with.. We couldn’t ask for a better place to do business. We have purchased vehicles from them and we were treated excellent . with.. We couldn’t ask for a better place to do business. We have purchased vehicles from them and we were treated excellent . More
