Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gabriel/Jordan Buick GMC
Kilgore, TX
249 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 249 reviews
January 23, 2021
Des 4th 2020 called they. Said they had 2012 GMC TERRAIN I told them I was leaving Shreveport la the sale lady to me she would pull it to the back When I arrived she told me they sold it OUT from un TERRAIN I told them I was leaving Shreveport la the sale lady to me she would pull it to the back When I arrived she told me they sold it OUT from under me she showed me Hyundai veracurze and before I purchase it I told her back tires were bad and needed replaced also raised hood the struts were bad. They said they did safety check it passed all they did was change oil. They LIE JUST TO GET YOU THERE AND GET YOUR MONEY NEVER AT ANY. OTHER DEALERSHIP HAVE BEEN TREATED SO BAD ! THESE BUY HERE PAY HERE DEALERSHIP THEY TREAT YOU BETTER!GABRIEL/ JORDAN KILGORE TEXAS RIPP OFF CONARTIST. SALES PERSON NAME WAS KRYSTEL GREEN TURN THEM IN TO EAST TEXAS BBB AND GMC CORPORATE! More
by william.sanders
Employees Worked With
Chris Roberson, Tim Capps, Chrystal Green, Jonah Fults
March 17, 2020
My visit was is always awesome Always such a friendly staff. The service department caught bad tires that did not have the wear on them that was promised at the tire center where Always such a friendly staff. The service department caught bad tires that did not have the wear on them that was promised at the tire center where purchased. They are aware, my vehicle is my "office on wheels" and I felt very fortunate to have them watching out for my welfare. More
by CHITCHATLINDA
Verified CustomerEmployees Worked With
Service dept. crew, Paula LaRoux, Tim Capps, Debbie Harris
March 16, 2020
I Recommend Chrystal Green for your auto needs! She was very helpful and kept me informed every step of the way. One stop shop! Thank you Chrystal very helpful and kept me informed every step of the way. One stop shop! Thank you Chrystal More
by mandymcfall
Employees Worked With
Chrystal Green, Scott Yielding, Jonah Fults
March 12, 2020
friendly service scheduled an appointment, they are always on time, completing my oil change and tire rotation. I use Gabriel Jordan instead of my local GMC dealership scheduled an appointment, they are always on time, completing my oil change and tire rotation. I use Gabriel Jordan instead of my local GMC dealership. More
by barrycates
Employees Worked With
Paula LaRoux
March 12, 2020
Service was efficient and kind and well done. Thank you as always for great service. My kids enjoyed the waiting area too and everyone was so thoughtful toward them. as always for great service. My kids enjoyed the waiting area too and everyone was so thoughtful toward them. More
by KIMBERLYNPAGE
Employees Worked With
Paula LaRoux
February 27, 2020
Quick For the last 35 plus years, I have dealt with the same dealer in Longview. When the dealership closed and Chuck Pinson moved to your dealership, then For the last 35 plus years, I have dealt with the same dealer in Longview. When the dealership closed and Chuck Pinson moved to your dealership, then I followed Chuck has always done an outstanding job and is very trustworthy I have purchased over 15 vehicles from Chuck. Even though I have only been with this dealership a short time, I have been impressed with their service department. I would not hesitate to recommend the dealership and Chuck I would give both an A+ More
by patnoon2
Employees Worked With
Chuck Pinson, Haley Haynes, Johnny Jackson
February 26, 2020
Purchased my Yukon from you. That was a the best vehicle purchasing experience I have ever had! Love my Yukon, definitely a KEEPER!!! Your service and parts department did a few tweaks for me. A great, e purchasing experience I have ever had! Love my Yukon, definitely a KEEPER!!! Your service and parts department did a few tweaks for me. A great, efficient, helpful, professional crew! From purchase through the tweaks. All of the people I dealt with did exactly what they said they would, and when they said they would!!! They have earned two return customers! My hubby will be bringing his vehicle to you if and when it requires service also!!! Thank you making the complete experience as painless and convenient as possible. You made us both feel that OUR time was valuable also. We WILL be seeing you, thanks again folks! More
by MarshaLaForge
Employees Worked With
Ken Elmore, Danny Weesner, Johnny Jackson
February 26, 2020
Fantastic Service! I called and scheduled service for both of my vehicles on the same day. I waited for both vehicles and worked on my laptop. Every employee I saw (ser I called and scheduled service for both of my vehicles on the same day. I waited for both vehicles and worked on my laptop. Every employee I saw (service department, sells men and women, and the owner) checked to see if I needed anything and to make sure I was comfortable. To top it off, they washed both vehicles. Best dealership in East Texas! More
by pbpinson
Employees Worked With
Ken Elmore, Chuck Pinson, Chris Roberson, Paula LaRoux, Haley Haynes, Tim Capps, Debbie Harris, Scott Yielding, Jonah Fults, Adam Richardson
February 24, 2020
Buying a car from Gabriel/Jordan was a very pleasant and professional experience. No pushy sales person and listened to our needs. Very friendly and knowledgeable staff. professional experience. No pushy sales person and listened to our needs. Very friendly and knowledgeable staff. More
by bmclean61
Employees Worked With
Ken Elmore, Scott Yielding, Jonah Fults
February 21, 2020
very good service enjoy doing business with them . excellent customer service. have been doing business with this dealership for years. have always got a fair deal and enjoy doing business with them . excellent customer service. have been doing business with this dealership for years. have always got a fair deal and felt that my business was appreciated. More
by WALTER.MYERS29
Employees Worked With
Paula LaRoux
