Gainesville Chrysler Dodge Jeep RAM - Service Center

I had an exceptional experience with the service, parts and sales department in one visit. Very professional and Willy to step up to the plate to take good care of a customer. Thank you. and sales department in one visit. Very professional and Willy to step up to the plate to take good care of a customer. Thank you. More

My wife & I were stranded, so to speak, and our car had to be towed into the dealership. The Service Desk was very helpful, kept us up-to-date on repairs, recommended a rental-car service to us, and effect to be towed into the dealership. The Service Desk was very helpful, kept us up-to-date on repairs, recommended a rental-car service to us, and effected repairs in less than 1-week. Their tech, Logan, top-rate, fixed our problems, and we're on the road again! More

This was diagnosed and repaired quickly. Thanks for a job well done. We were very pleased with the service we received. Thanks for a job well done. We were very pleased with the service we received. More

In and out and left happy with my service. I don’t trust anybody but these guys I don’t trust anybody but these guys More

I like the service center at Gainesville Dodge. However, my truck has the lifetime powertrain warranty and due to the service writer not writing the words "Lifetime powertrain Inspection on the inv However, my truck has the lifetime powertrain warranty and due to the service writer not writing the words "Lifetime powertrain Inspection on the invoice in 2022, I lost the warranty. I am in the process of getting it re-instated, but had to pay a $2000 repair bill due to this error. I discovered this while doing the re-inspection Chrysler requires to reinstate the warranty. Scott failed to write the correct words, and I have to go back and get an invoice from him with the correct words. I know it is corporate, trying to find excuses to cancel warranties. But you may wish to train the service writers on the proper words for the lifetime warranty inspection. Scott has been great helping me with this issue and he was not the service writer in 2022. Other than this issue, the service center has been great and I have had no other issues. They have done all the work on my Dodge Ram since 2009 More

With an appointment, we still had to wait 45 minutes before they came and got the car to service it. IWhy have an appointment. before they came and got the car to service it. IWhy have an appointment. More

Personnel were extremely friendly and helpful. A price estimate prior to the completion of the service would have been helpful. Contacting me prior to driving in and finding out that the required A price estimate prior to the completion of the service would have been helpful. Contacting me prior to driving in and finding out that the required parts had not arrived would have saved me an additional trip into town. Once the parts had arrived the service was prompt and well executed! As mentioned previously, the staff was a pleasure to work with! More

Everyone was very friendly and helpful. Our Jeep was repaired and ready when promised. Highly recommend this dealership for service. Our Jeep was repaired and ready when promised. Highly recommend this dealership for service. More

Everyone is very nice and accommodating. The technician told me what was needed and how long it would take! Thx! The technician told me what was needed and how long it would take! Thx! More

The baddest one I never know. I was at the dealer every 2 weeks with my car for the same problem. I was at the dealer every 2 weeks with my car for the same problem. More