Gainesville Chrysler Dodge Jeep RAM - Service Center

Mary and Jamie took care of us and kept us in the loop on what was being done and when the vehicle would be ready. We have been very happy with our jeep and the service we have received. what was being done and when the vehicle would be ready. We have been very happy with our jeep and the service we have received. More

Went for a battery system check, oil change and tire rotation. Gainesville did all of that quickly. rotation. Gainesville did all of that quickly. More

Prompt, knowledgeable, friendly, great communication loop, honest, recommendable! I would encourage others to use this service department! loop, honest, recommendable! I would encourage others to use this service department! More

Easy process. Happy with the time it took for the repair. Would use again for service. Happy with the time it took for the repair. Would use again for service. More

Very accommodating and fixed my issue in a timely manner. Got me back on the road without delay. Got me back on the road without delay. More

I wanted to express my disappointment with the customer service experience. There was no one available to help, and despite walking around looking for assistance, no one offered any support. I had to c service experience. There was no one available to help, and despite walking around looking for assistance, no one offered any support. I had to call the building line and try to get some help today. Very disappointed More

Unfortunately, while taking a family trip from Georgia to Florida, my truck broke down outside of Gainesville, FL. Given the situation, I had limited options and had it towed to Gainesville Chrysler Dodge Je Florida, my truck broke down outside of Gainesville, FL. Given the situation, I had limited options and had it towed to Gainesville Chrysler Dodge Jeep RAM. Throughout the repair process, communication was poor, and I eventually had to reach out directly to the service manager just to get updates. They ultimately replaced the fuel pump. However, on my drive back to Georgia, I noticed new issues: My fuel gauge is now intermittently not working correctly. The truck is idling roughly and sometimes feels like it might stall. Because of this, I’ll need to find a dealer here in Georgia to diagnose and fix these problems. More

Patient, answered my many questions, did what they said they would do, didnt do anything that would cost me more without verifying with me 1st they would do, didnt do anything that would cost me more without verifying with me 1st More

Friendly staff and fast service with awesome snack and dink bar to consume while you wait. dink bar to consume while you wait. More

Scotty was excellent to work with. He notified me when it was done and everything was great!!! And he had the car washed!! He notified me when it was done and everything was great!!! And he had the car washed!! More