Gainesville Chrysler Dodge Jeep RAM - Service Center

Loved the service there is definitely some changes going on I’ve heard not so good things but they have new management in sales and in service .I had a great experience my last visit at gainsville dodge . on I’ve heard not so good things but they have new management in sales and in service .I had a great experience my last visit at gainsville dodge . More

Very accommodating. Nice customer service. Highly recommended. Keep up the good work. More customers to come Nice customer service. Highly recommended. Keep up the good work. More customers to come More

If this is a reflection of my service advisor, I am very happy with Kristen and the way she approaches customer relations. happy with Kristen and the way she approaches customer relations. More

Kristan for me in quickly without an appointment. Took the time to try an remedy an issue with one of my tires. Took the time to try an remedy an issue with one of my tires. More

Great service. My service advisor was very helpful. She called to keep me updated on everything. My service advisor was very helpful. She called to keep me updated on everything. More

Specified tires low. Checked out and asked if tires had been checked. Assured they had been as part of service. Prepared to leave and low tire indicator displayed. Dealer Checked out and asked if tires had been checked. Assured they had been as part of service. Prepared to leave and low tire indicator displayed. Dealership had not checked tire pressures. All tires low and one as much as 9 lbs. Had to take truck back to service to have tire service completed. More

Service person, Taylor kept me informed on status of repair. Very professional even though the technician found an additional problem. repair. Very professional even though the technician found an additional problem. More

They had our 2021 Ram in for repair for over 6 weeks. They kept telling us they were fighting with Ram about the warranty issue. In reality, they were down to only 1 diesel mechanic and let our work tr They kept telling us they were fighting with Ram about the warranty issue. In reality, they were down to only 1 diesel mechanic and let our work truck sit. We finally hired our local Ram dealer to pick it up and paid over $1,600 to have it transported back only to find the problem was bad fuel. Letting the bad diesel sit in the tank for over 6 weeks compounded the issue and now we are faced with over $20,000 repair bill due to Gainsville Ram's lack of solving the issue and their lack of candor about not being able to work on it. More

Great customer service👍 I was taking care of regardless my appointment’s time. The appointment was in afternoon but I could only make it in the morning. my appointment’s time. The appointment was in afternoon but I could only make it in the morning. More

Awesome job done by your professional team! Thanks for making servicing my vehicle a pleasant experience! Thanks for making servicing my vehicle a pleasant experience! More