Gainesville Chrysler Dodge Jeep RAM - Service Center

They offered no communication for two weeks. They didn’t even look at my car until two weeks after my scheduled appointment. My car just sat in the lot. Also no courtesy vehicle so I had to pay They didn’t even look at my car until two weeks after my scheduled appointment. My car just sat in the lot. Also no courtesy vehicle so I had to pay $700 to rent a car just to get my car DIAGNOSED. Now they said parts would be there next day; but they haven’t called about parts in three weeks. No updates. No communication. More

They have awesome service team. The service writers have good communication about your vehicle.They make sure you get taken care of The service writers have good communication about your vehicle.They make sure you get taken care of More

The attendant was helpful and courteous. They always are able to get the job done quickly and bring me to and from my home or work so that my life schedule doesn’t skip a beat. They always are able to get the job done quickly and bring me to and from my home or work so that my life schedule doesn’t skip a beat. More

The oil change with tire rotation didn’t take too much time. Kristen was kind and make it easy. time. Kristen was kind and make it easy. More

It was very easy to schedule an appointment and get an appointment scheduled. 10/10 experience! appointment scheduled. 10/10 experience! More

Very polite. Explained what needed to be done other than what you brought it in for. Explained what needed to be done other than what you brought it in for. More

Like clockwork called Thursday spoke with Taylor set up appt for Friday morning 7:30 they took my Ram 3500 Diesel back for service brought the veh up to date with what the truck needed was in and out in th appt for Friday morning 7:30 they took my Ram 3500 Diesel back for service brought the veh up to date with what the truck needed was in and out in the time that Taylor told me. Very satisfied and a pleasure having Taylor as my service advisor. More

This dealership has always been efficient in taking care of my Dodge. I'm pleased with the performance of the staff and how will they try to help you the best way they can. of my Dodge. I'm pleased with the performance of the staff and how will they try to help you the best way they can. More

Had my car for 4 days with no communication. An Associate left and nobody picked up her responsibilities. There was terrible communication, and my tire didn't need to be replaced. It needed An Associate left and nobody picked up her responsibilities. There was terrible communication, and my tire didn't need to be replaced. It needed to be fixed. More

This was my second visit to this dealership. Also the second out standing experience. Brandon is very nice to work with. Pays attention to your request for service and follows through. Service Also the second out standing experience. Brandon is very nice to work with. Pays attention to your request for service and follows through. Service was completed in a timely manor and the truck was washed. Really? Who does that. More