Gainesville Chrysler Dodge Jeep RAM - Service Center

I am pleased with the customer service and the timely fashion that the work was completed fashion that the work was completed More

Great staff and service. Thank you for your quick responses and fixing my vehicle in a timely manner. Thank you for your quick responses and fixing my vehicle in a timely manner. More

The worst service Experience I have ever had. It turned to two day repair into more than a week called and told me to pick it up and when I arrived there, it didn’t run. I will never do business It turned to two day repair into more than a week called and told me to pick it up and when I arrived there, it didn’t run. I will never do business there again. More

Power steering went out in 1 yr old vehicle. Had brought in on 2/5/24 and vehicle wasn't even looked at until 2/19/24. 2 Weeks?? Only vehicle we have, asked for a loaner and told all were out, s Had brought in on 2/5/24 and vehicle wasn't even looked at until 2/19/24. 2 Weeks?? Only vehicle we have, asked for a loaner and told all were out, so I had to incur $600 for a loaner for 2 weeks for them to "update the software and clean grease out of the power steering plug"??Car still makes strange noise when turning the wheel but won't go back there. Per the below, I didn't work with anyone in sales, management, or internet but it won;t let me submit without picking someone....strange. More

Repair was fast and friendly they had all the parts in stock so job was done the next day stock so job was done the next day More

Phoenix was great and very helpful and friendly. Took care of my needs and asked to call her if I needed anything else. Took care of my needs and asked to call her if I needed anything else. More

Recall item taken care of quickly, and efficiently by Brandon Phillips. Service was estimated as taking several hours, but completed much sooner. Many thanks, I will return! Brandon Phillips. Service was estimated as taking several hours, but completed much sooner. Many thanks, I will return! More

Efficient, helpful, courteous, and willing to help me save money. Glad to work with Brandon! save money. Glad to work with Brandon! More

Excellent customer service in the service department. Phoenix was very helpful and professional. She kept me informed and was very knowledgeable. Phoenix was very helpful and professional. She kept me informed and was very knowledgeable. More

Service was great! I was very pleased with my car. Brandon made sure the recall was done. I needed new window whippers, he called me. I told him to go ahead & replace. I was very pleased with my car. Brandon made sure the recall was done. I needed new window whippers, he called me. I told him to go ahead & replace. I had to leave my car overnight for the recall. Brandon made sure the driver took me home and when car was ready pick me up. I would recommend having your car serviced with dodge Jeep any time! More