Gainesville Chrysler Dodge Jeep RAM - Service Center

Easy to make service appointment. All service requested was performed well. Fast check in and quick pickup. All service requested was performed well. Fast check in and quick pickup. More

They had the van for four days before looking at it. I was told it would be 3-5 days but not informed that this only the time it took to look at the job. I was lead to believe that is when it would be f I was told it would be 3-5 days but not informed that this only the time it took to look at the job. I was lead to believe that is when it would be finished. Just a lack of communication and it was frustrating. The work was done in a short amount of time once the van was examined and I have no complaints about that aspect of the service. Just the lack of complete communication. More

Great service every time I come in for an oil change! The wait time is reasonable. The wait time is reasonable. More

The work took over 4 hours but was done well and they told me in advance it'd take that long told me in advance it'd take that long More

Service writer polite and professional. Explained repair process and procedure. The wash crew also did a great job. Thanks Explained repair process and procedure. The wash crew also did a great job. Thanks More

The oil change and tire rotation were on my Pacifica was performed faster than predicted. performed faster than predicted. More

Service was prompt, no waiting for the car to get taken back. Jamie, the service advisor was very helpful, polite, and competent. Jansen was in the showroom and stopped by to visit and offered assistance i back. Jamie, the service advisor was very helpful, polite, and competent. Jansen was in the showroom and stopped by to visit and offered assistance if needed. The waiting area was clean, refreshments were available, and the overall experience was very good. I just wish the radio software update could’ve been completed while the other work was being done. The vehicle was nicely washed and Jamie even cleaned the inside of the windshield at my request. One of the best service experiences I’ve had in my 10+ years of going to this dealership for vehicle maintenance and repair. More

I was very pleased with the service department. Phoenix Davidson was the representative who assisted in the maintenance of our fantastic Jeep Wrangler. Phoenix Davidson was the representative who assisted in the maintenance of our fantastic Jeep Wrangler. More

Taylor is the best! She makes it easy to book appts, keeps me updated during the process, & makes sure my Wrangler is taken care of. She makes it easy to book appts, keeps me updated during the process, & makes sure my Wrangler is taken care of. More

It was rewarding knowing that you vehicle was covered under warranty. Kristan did a great job getting things moving quickly. Had our truck back quickly. under warranty. Kristan did a great job getting things moving quickly. Had our truck back quickly. More