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Gainesville Chrysler Dodge Jeep RAM - Service Center

Gainesville, FL

4.3
578 Reviews

578 Reviews of Gainesville Chrysler Dodge Jeep RAM - Service Center

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January 11, 2024

Phoenix and Kristen were great to work with and I was very happy to get my car back washed by the dealership. More

by bkatzplay09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATTHEW ALTMANNSBERGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2024

It was good - nice people. Good water bottles. Good service. Happy times for all. Car done well More

by DAVE.KRANSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
January 09, 2024

Oil filter wasn't changed out. After coming back pointing this out to them Logan and Shawn refused to believe me and defended their stance and didn't believe me. I know everyone m More

by Clarence Lang/Colleta Lang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan and Shawn service department
January 09, 2024

Always great service. They try there best to go above and beyond. I appreciate Taylor More

by nota4ya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jansen Johns
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2024

had an appointment for an oil change, wiated 1 1/2 hours truck never moved from where i parked it. why take appointments if you do not honor. left without getting prepaid service done. unacceptable More

by djstrasser
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Whitehouse
January 04, 2024

Did not have all cars in stock but Excellent welcoming staff, would use this dealership again in future, More

by jrodriguez3191
Recommend Dealer
Yes
Employees Worked With
MATTHEW ALTMANNSBERGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Carrichi
January 03, 2024

Service was terrible. Alignment was incorrectly done and not verified in October. It has since ruined several tires. Had alignment redone and it was again done incorrectly More

by sgiles06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager - zero stars
January 02, 2024

Timely efficient friendly and a great job done Christian was my tech. Thank you very much More

by yvonne.zawodny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
December 31, 2023

Phoenix was very friendly and called me with recommendations before doing additional work. She handled my Jeep like a pro. It's always nice to work with her when I come in for service. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STRAVENSKY RAYMOND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phoenix
December 30, 2023

The folks here are awesome! From the sales team to the service team. Everyone is very professional and helpful. More

by cushion.minor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATTHEW ALTMANNSBERGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, Adam, and Shelby
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