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Gainesville Chrysler Dodge Jeep RAM - Service Center

Gainesville, FL

4.3
590 Reviews

590 Reviews of Gainesville Chrysler Dodge Jeep RAM - Service Center

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October 12, 2023

Everything went good. The mechanic rotated the tires but forgot to adjust the air pressure. I had 36 on front and 33 on back. I came back the next and they fixed it quickl More

by billreaves1950
Recommend Dealer
Yes
Employees Worked With
I think Krystal. She was very helpful
October 08, 2023

They’re a great team and very nice people to do business with. Recommend there dealership More

by MIKE.WHITESIDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
October 08, 2023

I have been using this dealer for service off and on for the past 12 years. They have always been both professional and efficient. I can't say enough good things about the Service Manager Shawn Cassell. Hig More

by JAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Cassell
October 08, 2023

Stephen and Daniel very helpful. Trouble with Jeep app though, very frustrating. Still not resolved More

by drgb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATTHEW ALTMANNSBERGER, Daniel Carrichi
October 07, 2023

Took 2 weeks to get repairs, understaffed and caused too long of a wait. However, Taylor in the service dept was super helpful & responsive, I appreciated this. More

by kalaylie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
October 07, 2023

Great service and customer care from the time I arrived until I left. Thank you very much More

by braindead1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
October 06, 2023

Great service. Nice people and support. Always honest about what repair is and is not needed. More

by david.e.vaillancourt
Recommend Dealer
Yes
Employees Worked With
Unsure
October 06, 2023

I took my truck in for a factory recall, they dropped my truck off of the lift and service, caved in the side of my truck, I waited two and a half months for the repair, and when I got it back my tail light More

by Todd Kirkland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service , Tina Whitehouse
October 06, 2023

When I went back after I had a problem with my brake job, they put it on the rack to determine the problem and tightened the loose bolt that held the caliper to the brake hose, without me waiting long. I jus More

by rmitch2698
Recommend Dealer
Yes
Employees Worked With
service dept.
October 06, 2023

I bought my Jeep in May of 2018. Customer service has been outstanding. Taylor explained everything to me so I had clear understanding. Thank you. 😊 More

by dpwebb81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor in Service Dept
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