Gainesville Chrysler Dodge Jeep RAM - Service Center

I just had a tire issue but Logan was friendly. In and out pretty quick. In and out pretty quick. More

Taylor is very polite and helpful. Work was done right and on time. Dealership is clean and tidy. My Wife likes coming here Work was done right and on time. Dealership is clean and tidy. My Wife likes coming here More

They are very respectful honestly patient helpful good communication skills hard working loyal friendly dedicated communication skills hard working loyal friendly dedicated More

Did not complete my service. I was from out of town and was told to bring back another day and leave it. ?????????? They didn't care that I lived in another county and couldn't j I was from out of town and was told to bring back another day and leave it. ?????????? They didn't care that I lived in another county and couldn't just come back and leave my vehicle. I was not offered a loaner or rental. More

My service advisor Phoniex was great, they were ahead of schedule & got me in and out quicker then expected, the job was well done schedule & got me in and out quicker then expected, the job was well done More

So many good things to say! I got a quick appointment. There was no wait time when I arrived. My service rep, Phoenix, was courteous, friendly and professional. I received a I got a quick appointment. There was no wait time when I arrived. My service rep, Phoenix, was courteous, friendly and professional. I received a call to ok additional work suggested by the technician. Everything was completed in a timely manner, and my freshly washed car was waiting for me when I arrived. Checkout was simple and quick. I would definitely recommend service at this dealership and ask for PHOENIX! More

What a Joke. Literally the worst auto service Ive ever had in 35 years. Misdiagnosed, Curt on phone, and awful. Finally had 1 person who listened. Miserable expe Literally the worst auto service Ive ever had in 35 years. Misdiagnosed, Curt on phone, and awful. Finally had 1 person who listened. Miserable experience we will not be back More

Taylor is the best. Very helpful and professional. Always kept me up to date. Great thanks. Very helpful and professional. Always kept me up to date. Great thanks. More

Jeep service desk has the worse customer service in the world. I am so sad I purchased my car from Jeep. The service desk manager and employees is extremely rude and not knowledgeable about cars that they world. I am so sad I purchased my car from Jeep. The service desk manager and employees is extremely rude and not knowledgeable about cars that they sell. When I told the employees I am dissatisfied with their service, the employees chase me to my car and told me if I am not happy then I should never come back. I explained I brought my car from jeep and I expect more from this dealership. The man chase me to my car and I was scared for my life, I had to call the police. Please be careful at Gainevsille Jeep dealership. If you have a choice, do not buy no car from this place. More

The manager, Shaun Castle, listened to our concerns about a needed wheel alignment post tire change service. He took ownership of the problem and helped it get taken care of. Outstanding service and we thank a needed wheel alignment post tire change service. He took ownership of the problem and helped it get taken care of. Outstanding service and we thank him! More