Gainesville Chrysler Dodge Jeep RAM - Service Center

The service provider, Kristin is alway courteous and polite. She always has a smile on her face, no matter the circumstances. polite. She always has a smile on her face, no matter the circumstances. More

I’ve been trading with this dealership for the past 8 years and will again. They are very good with customer service years and will again. They are very good with customer service More

Kristan kept me updated and the work was completed in a few days! Satisfied customer. few days! Satisfied customer. More

Kristan is the best thing about GCDJ. I was seriously considering changing my Chrysler dealership and service, but then she arrived. So courteous and actually listens. Never bad mouths cu I was seriously considering changing my Chrysler dealership and service, but then she arrived. So courteous and actually listens. Never bad mouths customers who call in while customers in the waiting area are present (as opposed to other service advisors commonly do). More

So far I've been very impressed by the service advisor that we have. Kristan has been very good at keeping us updated and letting us know what needs to be done, and what can wait. Our trucks need to stay that we have. Kristan has been very good at keeping us updated and letting us know what needs to be done, and what can wait. Our trucks need to stay on the road to make us money. Thank you to Kristan for her great job. More

Clean dealership with fast and friendly customer service as well. They also offered snacks while waiting for your vehicle to be serviced as well as feedback. as well. They also offered snacks while waiting for your vehicle to be serviced as well as feedback. More

Great service but they seem to need more service techs for the area, lots of Jeep in town and getting an appointment takes some time. for the area, lots of Jeep in town and getting an appointment takes some time. More

Excellent service! I used the online tool to book my service. The people are always professional and courteous. I used the online tool to book my service. The people are always professional and courteous. More

Kristan and Phoenix were great! ! They were very professional, courteous and friendly. They both kept me informed with the progress of my vehicle and made my wait worth while. ! They were very professional, courteous and friendly. They both kept me informed with the progress of my vehicle and made my wait worth while. More

The staff were courteous, professional and attentive which was refreshing as I had had appalling service from another dealership. There had been an error on some paperwork and as soon as it was identifi which was refreshing as I had had appalling service from another dealership. There had been an error on some paperwork and as soon as it was identified John dealt with it immediately and directly with the other dealership to correct it. I was dealt with with honesty and integrity both qualities that are crucial for success in this line of business.If people are treated poorly they will tell their friends and they wont go back, however, the opposite is also true. Treat customers well and they will be your best advertisement! Thank you John. More