Gainesville Chrysler Dodge Jeep RAM - Service Center

Service staff are always courteous. They also are respectful of the customer’s needs, time and efforts to satisfy them. They also are respectful of the customer’s needs, time and efforts to satisfy them. More

Had to wait 2. 20 hours. Others waited 1 hr and came in after me. 20 hours. Others waited 1 hr and came in after me. More

Sales department especially Jim Bradt was very helpful through everything and worked with the service department as needed. through everything and worked with the service department as needed. More

Taylor was very helpful and efficient in getting my Truck taken care of, great experience! Thank You! taken care of, great experience! Thank You! More

I was pleasantly surprised by the turnaround time. The agent said that it'll be done within 2 hours; however, I don't think that I even waited an hour. The agent said that it'll be done within 2 hours; however, I don't think that I even waited an hour. More

The rep did a good job of making sure I found the vehicle I wanted I wanted More

An hour to rotate 4 tires and remove a nail in one of the tires seems to be a bit too long. Expecially since I had a 2:15PM appointment. tires seems to be a bit too long. Expecially since I had a 2:15PM appointment. More

Greatly improved since the last visit. Taylor was friendly and kept me up to date.on what what happening. Taylor was friendly and kept me up to date.on what what happening. More

I wish they would’ve been able to provide a loaner vehicle as I had to spend several hundred dollars on a rental vehicle so I can get my family back-and-forth while they worked on my vehicle. They mad vehicle as I had to spend several hundred dollars on a rental vehicle so I can get my family back-and-forth while they worked on my vehicle. They made the statement when I asked about a loaner vehicle that they don’t provide loaner vehicles for situations like mine That it has to be critical. More

Not a fan of the first come, first served approach with oil changes. Appoinments are easier for me to schedule around. oil changes. Appoinments are easier for me to schedule around. More