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Gainesville Chrysler Dodge Jeep RAM - Service Center

Gainesville, FL

4.3
569 Reviews

569 Reviews of Gainesville Chrysler Dodge Jeep RAM - Service Center

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March 08, 2025

The service department was very professional and courteous. The service was comprehensive and was completed quickly as well. More

by chrisl15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
March 05, 2025

Fast and exceptional customer service was provided during my first service appointment, will definitely return for future service needs. More

by rawj11339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
March 04, 2025

Kristan is Awesome! She was very professional, knowledgeable, attentive, and responsive! I can only wish every service department had someone like her! More

by bus4sale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristan
February 28, 2025

It was nice bringing my truck to a dealership that handled all my needs and then some More

by fmc10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie and service is the type of employee everybody wants
February 28, 2025

Truck is still there. 5 days and not even diagnosed yet. Two days I called for an update with someone telling me they will call me tomorrow only to hear from no one. Calle More

by novaent82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
February 27, 2025

Good service! !! We called - needed a new key fob, they ordered it and gave us our vehicle back!!! More

by djoneswsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
February 22, 2025

They were very helpful. Jamie went above and beyond to make sure everything was working. More

by hym50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
February 22, 2025

I live out in the country, and it is a long drive into the dealership. I stopped by the dealership to see if I could walk in and get an oil change. I talked to the service advisor, Scott Potter. He coul More

by bunker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Potter
February 21, 2025

Scott at the service center was extremely helpful in providing if expectations and following up with me timely to explain the findings. Additionally, the shuttle service was very appreciated! More

by wkmojica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in the service center
February 20, 2025

Very disappointed, the service department was not truthful and waisted 15 days, my vehicle was there 8 days before they checked it. Failed to order the parts for another two days. More

by aubreyland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DENNIS RUBACHA
3.0
This rating includes all reviews, with more weight given to recent reviews.
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