Gainesville GMC

My visit was a good experience except for the long wait for financial .salesmen was very good.and very helpful.so was the sales manager for financial .salesmen was very good.and very helpful.so was the sales manager More

Very nice experience, no pressure, they know the meaning of good customer service! I was very pleased with the deal we made on the car I selected, more then fair. of good customer service! I was very pleased with the deal we made on the car I selected, more then fair. More

Great experience at GMC. The employees are so nice and alot of fun. Finance helped me out alot with payments and I would recommend anyone to them alot of fun. Finance helped me out alot with payments and I would recommend anyone to them More

Teddy, our sales person was phenomenal! Great experience buying due to him being so down to earth and not a typical “pushy” sales person. Will go back for next vehicle. buying due to him being so down to earth and not a typical “pushy” sales person. Will go back for next vehicle. More

I live in South Carolina, they had a GMC Terrain Denali equipped the way I wanted, we settled on a price, I charged my deposit, and they had the car waiting for me based on my timing when I could get there equipped the way I wanted, we settled on a price, I charged my deposit, and they had the car waiting for me based on my timing when I could get there. Delivered as promised and it looked great, and they handled the out-of-state paperwork - no problem. They work as a team so they were easy reach to get answers. Kyle was my salesman, he was diligent with excellent follow-up - better than dealers local to me. They seem to enjoy working together, with an upbeat atmosphere which is also makes them better than other dealers I've worked with - I think Sean their General Manager gets the credit for that. I love my new 2020 Terrain Denali! More

By far the best car-buying experience! Cortlan was extremely helpful in making sure I was able to walk away with the exact vehicle I wanted, at the exact price point I was hoping to stay at!! Cortlan extremely helpful in making sure I was able to walk away with the exact vehicle I wanted, at the exact price point I was hoping to stay at!! Cortlan definitely had to pull some strings to make this happen, but he was more than willing to do so, with a smiling face the entire time. In addition to the outstanding customer service provided by Cortlan, the experience I had with the finance manager (sorry, I forgot his name) was also 5-STAR!! Gainesville Buick GMC should be very proud to have these 2 guys on their team! Thanks so much Cortlan and finance guy!! (: More

On October 20, 2020 we purchased a 2021 GMC Canyon with many "bells & whistles" but no owners manual/s. We noticed on the drive home & turned immediately around and were back at the dealership within 10 m many "bells & whistles" but no owners manual/s. We noticed on the drive home & turned immediately around and were back at the dealership within 10 minutes. I told the salesman and he said he would find one or order another for us. I went back a week later after not hearing anything from him or anyone else at the dealership. Again he apologized but assured me they would order an owners manual and have it sent directly to our home since we live about 30 miles from the dealership. Almost two more weeks have passed and still no manual or calls. If I buy a $15 toaster I get two pages of operation and safety instructions! We always had Chevrolets but this GMC just seemed right, however, we need to know how to operate all the "bells & whistles". This is how future sales squashed. More

Traded In a vehicle for a 2019 Ford fusion.Terrific Traded In a vehicle for a 2019 Ford fusion. Terrific transaction. Very much enjoyed working with Mr. Neil Mackey. Only negative is that when I t Traded In a vehicle for a 2019 Ford fusion. Terrific transaction. Very much enjoyed working with Mr. Neil Mackey. Only negative is that when I test drove the car, it had two key fobs. After purchasing the vehicle and getting ready to drive away, they stated that one of the key fobs was for another car. I was told they would take care of getting me the second fob. However I was told that I would have to pay for it even though I was initially told there were two and was shown that there were two. Was told I’d be contacted by a manager to discuss. Never happened and paid for it. Otherwise would have give 5 stars More

Superb service before, during, & especially after the sale. Professional in every way. I was an out-of-state buyer & they treated me like a local. I would definitely buy from them again. Fair & honest, t sale. Professional in every way. I was an out-of-state buyer & they treated me like a local. I would definitely buy from them again. Fair & honest, true to their word. Highly recommended. More

Overall good sales experience. Not thrilled about how some of the initial numbers were handled, but very satisfied in the end. Glad to see how you worked to find something to fit our criteria, and within some of the initial numbers were handled, but very satisfied in the end. Glad to see how you worked to find something to fit our criteria, and within our budget. Would definitely come back and would recommend our salesman Kyle. More