Gallagher Buick GMC

efficient, thorough, and polite Took care of the recall and did a thorough service. It's what I expected and it's what they did. Did it rapidly, thoroughly, and politely. Took care of the recall and did a thorough service. It's what I expected and it's what they did. Did it rapidly, thoroughly, and politely. More

Fast and Friendly. I was treated well, from start to finish. No different from any of my other previous visits. From the time you enter the lobby, to the time you leave I was treated well, from start to finish. No different from any of my other previous visits. From the time you enter the lobby, to the time you leave the dealership, is under 10 minutes. Everything's explained in detail, and if something comes up during the day, they're sure to call with an update. It's so smooth, you won't even mind paying April at day's end. More

calling family told fred strasser time for new terrain at my price came in Tuesday morning terrain sitting at front of yard went in side fred said that's your new ca told fred strasser time for new terrain at my price came in Tuesday morning terrain sitting at front of yard went in side fred said that's your new car bring it home show your wife came back after she looked at it told him be back Thursday morning to pick it up and wala ! drove out within the hour how much easier than that thanks mike fred matt and our new finance manager ! chun mei & rick v. More

Loyal repeat customer I am on my 3rd GMC and would not consider another dealership. The entire staff is exceptional and easy to work with from ownership down. Despite the f I am on my 3rd GMC and would not consider another dealership. The entire staff is exceptional and easy to work with from ownership down. Despite the fact there are at least 4 GMC dealers closer to where I live, I travel to Gallagher for the service and selection. They truly provide you with a white glove service and make you feel part of the family. I would recommend the Gallagher Buick/GMC experience to anyone who has not been there. More

They did a great job fixing my Yukon. We had a transmission problem and it was quickly repaired and back on the road. My family of 6 was so pleased! We did have a courtesy vehicle provided which transmission problem and it was quickly repaired and back on the road. My family of 6 was so pleased! We did have a courtesy vehicle provided which really made it painless. More

Brought my car in to have some minor service performed. What was supposed to take 1.5hrs took 10 days. Inexperienced Tech's. Gary Mastronuz, service advisor extremely dishonest and rude. After makin What was supposed to take 1.5hrs took 10 days. Inexperienced Tech's. Gary Mastronuz, service advisor extremely dishonest and rude. After making my car no longer drivable he told me to pay him 2 hrs labor and come down and tow my car out of there. I spoke directly with owner (Michael Gallagher) as he stood behind the poor attitude and the bad practices of the service dept. The horrible treatment I received here definitely starts from the top and works its way down. Come to find out Gallagher Buick has one of the worst reputations in the area. I just wish I knew that before I decided to have service work performed there. This is how Michael Gallagher, owner of Gallagher Buick in New Britain, CT treats his customers. Disgusted Former Customer More

Sent an email to all buick dealers, got a quick email back from ron at gallagher's that answered my question and gave me a few more vehicles to look at. We made an appointment to come and look at the car back from ron at gallagher's that answered my question and gave me a few more vehicles to look at. We made an appointment to come and look at the car and with relativly little pressure, were able to make a great deal. The finance process was painless and we able to get a extended warranty for the term we wanted. I would absolutly reccommend this dealer accross the board. We were given a tour of the service and body shop when we picked up our new Lacrosse and feel great about the store we bought it at. 5 stars. More