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Gallatin Ford

Gallatin, TN

4.7
1,501 Reviews
Call Dealership (629) 228-9457
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1394 Nashville Pike

Gallatin, TN

37066

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1,501 Reviews of Gallatin Ford

February 14, 2026

New ownership much better than the previous owners by far. Service follow through was day and night . Actually felt That the customers were important More

by Joe_dhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
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Feb 16, 2026 -

Gallatin Ford responded

Joe, we're so pleased to hear that you felt valued and well taken care of at Gallatin Ford! Thank you for choosing us and for sharing your support. We hope to see you again down the road!

February 13, 2026

Dealership was great with me. They came to my work and picked up my vehicle and change the oil and brought it back. Great friendly service. More

by Scotty31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
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Feb 16, 2026 -

Gallatin Ford responded

We love hearing this! Thank you for choosing Gallatin Ford and for sharing your support for our team. See you next time, Scotty!

February 11, 2026

Dylan was a great salesman and it was a pleasure to work with him. Tyler Doyle was a different situation. Very rude and offensive. More

by guitarpickinman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fedy Ali, Miranda Crook, Cody Brown, Trey Adcox, Matthew Alfieri, Rob Bauknecht
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Feb 12, 2026 -

Gallatin Ford responded

Thank you for sharing your experience with Dylan. We apologize for any negative interaction you had, and we hope to have the opportunity to improve your experience with us in the future. Please reach out at any time. John McCann - Sales Manager - 888-348-7783 x 2101

February 11, 2026

The customer service was very good and nice, which is very refreshing in today’s world. More

by Laura J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Maged, Michael Scott
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Feb 11, 2026 -

Gallatin Ford responded

The entire team at Gallatin Ford is so glad we earned your business. Thanks so much, Laura!

February 08, 2026

The employees were friendly and helpful. The dealership was clean and I will refer others. More

by Dschad67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fedy Ali, Gunner Findley, Andrew Mieir, Natanael Rodriguez
Report | Print
Feb 09, 2026 -

Gallatin Ford responded

Thank you for your confidence in Gallatin Ford!

February 08, 2026

Quick and courteous service Very knowledgeable about diagnosing the problem. Very understandable about my budget concerns More

by grandpagabby62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
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Feb 09, 2026 -

Gallatin Ford responded

We appreciate your review! It's great to hear our team was quick, knowledgeable, and understanding. Thank you for choosing Gallatin Ford!

February 06, 2026

Stephanie always takes really good care of me and my car! She handled everything professionally and actually cares about the guest. This will be the only place I will service my car because of Stephanie. More

by briannamichelleshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
Report | Print
Feb 06, 2026 -

Gallatin Ford responded

Thank you for your thoughtful review of Stephanie! We're proud to have her on our team, and it's wonderful to hear she provided you with such excellent service. We look forward to your continued business here at Gallatin Ford, Brianna.

February 05, 2026

Great service. !! Collin was great kept me updated thru the service!! Vehicle in and out!! More

by barnes150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin , Jessica Cobble
Report | Print
Feb 06, 2026 -

Gallatin Ford responded

Great to hear you had a positive experience! Collin did a fantastic job keeping you updated throughout the service process. Glad we could get your vehicle in and out efficiently at Gallatin Ford.

February 05, 2026

Skylar was great to work with very courteous and knowledgeable and prompt with answers I will continue to go back for service and have Skylar for my receptionist More

by Randy032965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Pardue
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Feb 06, 2026 -

Gallatin Ford responded

Thank you for sharing your review of Skylar and the team! We appreciate your business and we look forward to seeing you next time at Gallatin Ford, Randy.

February 05, 2026

Collin took a very unpleasant situation with my 24 F150 Powerboost and made it as smooth as it could have been. He showed what true customer service should be! 🫡 thank you sir! Ford should thank you as we More

by Golf_lgnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
Report | Print
Feb 06, 2026 -

Gallatin Ford responded

It's awesome to hear Collin turned the situation around and showed top-notch customer service. Thanks for choosing Gallatin Ford! We'll see you next time!

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