Gallatin Honda

Anna and the crew have been awesome. Unfortunately today is her last. The other guys are also great. The parts department is also stellar. Unfortunately today is her last. The other guys are also great. The parts department is also stellar. More

We recently bought a 2022 Honda Pilot from this dealer. Our experience was wonderful especially compared to our experience with the Toyota dealer. The sales people at Gallatin Honda were patient and profes Our experience was wonderful especially compared to our experience with the Toyota dealer. The sales people at Gallatin Honda were patient and professional. They bent over backwards to provide for us a very good deal. We are very satisfied and would recommend them to everyone. More

This location has a wonderful service department. Everyone is nice and helpful. They will take good care of you and your vehicle. Everyone is nice and helpful. They will take good care of you and your vehicle. More

We purchased a new Honda Odysessy 6 months ago and this summer the AC was not working as expected especially for a new vehicle under warranty: The service department only tested the thermometer never cons summer the AC was not working as expected especially for a new vehicle under warranty: The service department only tested the thermometer never considering that perhaps the issue was with the actual thermometer. They didn’t perform diagnostic testing and didn’t manually assess the issue we were experiencing. This was a frustrating experience and they left us without resolution so another appointment will likely be scheduled and another half a day wasted. More

Waited two hours and a half for a diagnostic review and they could not find a thing. they could not find a thing. More

I waited over two hours for a diagnostic problem which never was found. Not happy. never was found. Not happy. More

My battery died in the parking lot at Gallatin Honda. The service advisor jumped the car off and I drove it inside the service lane. I told him it was probably the battery. He said it was out of warranty The service advisor jumped the car off and I drove it inside the service lane. I told him it was probably the battery. He said it was out of warranty and would be $160.00 to replace. After waiting over an hour and a half the car was finally ready. They charged me 39.95 to replace the battery and %26.02 for (shop supplies). I asked why i was charged shop supplies and he said they did that on all tickets. A battery takes two nuts and two cables to remove. No shop supplies used or needed. then he said it was to pay to have the battery picked up for recycling. i asked him if I bought one over the counter would I [pay that? He said probably. That is not true. I will not recommend this service department to anyone. More