Gallatin Honda

Very clean and client friendly environment. Good communication and excellent customer service! Auston, thank you! communication and excellent customer service! Auston, thank you! More

Great experience and service! Got my car right in and fixed it first time. Good service Advisor! fixed it first time. Good service Advisor! More

We loved the service! We remembered Mr Pearson from an earlier Honda dealership. Very kind & helpful! We will be back again. earlier Honda dealership. Very kind & helpful! We will be back again. More

Called and made appointment by phone for $59 oil change coupon . Requested no other service . When finished , my bill indicated I was charged reg price for oil change, wiper blades replaced and cabin filt coupon . Requested no other service . When finished , my bill indicated I was charged reg price for oil change, wiper blades replaced and cabin filter replaced. Totaling $161.98. They refunded all charges to my bill, and only charged me for the oil change, and gave me the wiper blades installed in error. They took care of the mistake, and were kind and professional. More

This was the best, easiest most fluid service department experience I've ever had at a dealership - Auston was the absolute best - Kind, considerate and exceptionally efficient - I'll be back!! experience I've ever had at a dealership - Auston was the absolute best - Kind, considerate and exceptionally efficient - I'll be back!! More

I haven’t purchased a vehicle from this dealership and this review only relates to the recent appointment for an oil change. When I pulled in the service check in area, no one came out to greet me. I ha this review only relates to the recent appointment for an oil change. When I pulled in the service check in area, no one came out to greet me. I had to go inside and wait while the guy shuffled some papers. He then checked me in and offered to include a car wash which I accepted. He said it would take less than an hour and I said I would wait. He didn’t text me like they had in the past and that was unusual. I waited an hour and went to the service tec area and saw my car in the completed area. I have no idea how long it had been finished. Austin wasn’t around and I waited 5 or 10 minutes and Rodney said he would check me out. The oil change was a few dollars higher than quoted but under $10 more so I didn’t mention it. It shouldn’t take an hour to change oil. I should have been advised when the service was done. I am considering going to an oil change place next time. I have had oil changes done at Honda service for all the Honda’s I have owned but the ones done at this place take way too long! More

Jared from the service department was super helpful, and helped me with getting an oil change. helped me with getting an oil change. More

Customer service was excellent! Everyone was nice and friendly. Waiting time was reasonable. Thank you! friendly. Waiting time was reasonable. Thank you! More

Always professional, friendly and helpful We use the Always professional, friendly and helpful We use the service department for standard required maintenance and service has always been good Always professional, friendly and helpful We use the service department for standard required maintenance and service has always been good More

I love the new location,and new building! The ever so friendly and professional staff, the comfortable clean waiting room! I also love the text updates on my service! friendly and professional staff, the comfortable clean waiting room! I also love the text updates on my service! More