Gallatin Honda
Gallatin, TN
Filter Reviews by Keyword
By Type
Showing 349 reviews
Hands down the best experience at a car dealership ever. Was met by Brandon who showed us the exact van we were looking for. But the best part was when we got to finance. Heather was our finance lady and Was met by Brandon who showed us the exact van we were looking for. But the best part was when we got to finance. Heather was our finance lady and we had the best time. She is great. We were very nervous about purchasing a new car but she made this experience the BEST. She explained everything to us step by step and did not try to push a bunch of extra stuff on us. I felt like I was talking to my sister when we were with her. Heather is the best. If you need a new car.. so see the great people at Gallatin Honda and be sure you have Heather as your finance lady. Thanks to everyone at this car lot for making this the best experience ever! You have a lifetime customer and will recommend all my friends and family. Give Heather a raise because she makes this place so great. More
Great service! We purchased a new Honda CRV from Olivia Balaji. He was very knowledgeable about the vehicles and was very helpful without being pushy. He paid attention to what we were looking for, and hel Balaji. He was very knowledgeable about the vehicles and was very helpful without being pushy. He paid attention to what we were looking for, and helped us make an informed decision. It was a great experience all around, and I highly recommend Olivia if you are in the market for a vehicle! More
Terrible Service! Had an appointment to replace the recalled Fuel Pump on my Honda Pilot 2019 for almost 2 weeks. Had the car there for the 8:00am appointment time on Friday 5/14/21. They ran out of recalled Fuel Pump on my Honda Pilot 2019 for almost 2 weeks. Had the car there for the 8:00am appointment time on Friday 5/14/21. They ran out of Fuel Pumps before they got to my car. Had to order more Fuel Pumps but not sure what day, Monday or Tuesday of next week they will be there. Then the car will have to go back in the service Dept. They had the car on the 14th all day but when I asked how long it takes to replace the Fuel Pump they said about 3 hours. They had told us it would take all day to replace it which was ok with us but to find out they didn’t even touch it is not all right because they ran out of Fuel Pumps. Very unorganized in the Service Dept! So very sad and unacceptable! Needless to say no Service was completed on the car. More
Gallatin Honda is an awesome dealership They totally transformed my Acura’s engine in one day. I highly recommend them because I’ll be back whenever I need any service. transformed my Acura’s engine in one day. I highly recommend them because I’ll be back whenever I need any service. More
Fast service, professional staff with great customer service skills. Waiting area is lovely. My CRV is well taken care of there. It’s always a positive experience when I go to your dealership. service skills. Waiting area is lovely. My CRV is well taken care of there. It’s always a positive experience when I go to your dealership. More
I thought the work took a long time, early morning till late afternoon. Basically the entire day. But I was happy with the people and quality of the service. late afternoon. Basically the entire day. But I was happy with the people and quality of the service. More
Great dealership and awesome vehicle. They were backed up at signature phase but they were all so nice I completely forgot about the wait time. at signature phase but they were all so nice I completely forgot about the wait time. More
People were professional and nice. Auto dealership was pristine. Worked with us on price. Cleaned car before we left. Would recommend them again and purchase from them again. Our sales person was Bra pristine. Worked with us on price. Cleaned car before we left. Would recommend them again and purchase from them again. Our sales person was Brandon and was very nice. More
They’re always very friendly. Get you in and out in a timely manner.I will always go there for service.Clark & Bubba are my favorite. timely manner.I will always go there for service.Clark & Bubba are my favorite. More

