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Galleria Chevrolet
Dallas, TX
342 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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342 Reviews of Galleria Chevrolet
May 02, 2024
Wonderful experience thanks to Cliff, worked the deal as he said he would in & out the dealership. Purchased a 2021 Lexus NX300 F-sport for my wife and she’s loving it! 10/10 recommended will come back in t he said he would in & out the dealership. Purchased a 2021 Lexus NX300 F-sport for my wife and she’s loving it! 10/10 recommended will come back in the future! More
by Alan Hernandez
Employees Worked With
Clifford McMillan , Ore Mor
Helpful April 26, 2024
Drove 3 hours to them. Done almost everything couple days before our arrival. The dealership went above and beyond to make sure everything was perfect for us. Probably the Done almost everything couple days before our arrival. The dealership went above and beyond to make sure everything was perfect for us. Probably the best group of people we had met. Great price is what made us come there. I will recommend them to anyone from eastern Texas and the place where at work (Eastman Chemical) where to come!! Thank you Galleria Chevy for the best customer service and buying experience!! More
by SAtkins
Employees Worked With
Ore Mor
April 25, 2024
I am writing to address some concerns I have encountered regarding my recent purchase of a 2024 Chevrolet Silverado from Galleria Chevrolet, located at 4747 Lyndon B. Johnson Freeway, Dallas, TX 75244, on F regarding my recent purchase of a 2024 Chevrolet Silverado from Galleria Chevrolet, located at 4747 Lyndon B. Johnson Freeway, Dallas, TX 75244, on February 26, 2024. Upon finalizing the purchase, my first payment with Chase Auto Financial was scheduled for March 26, 2024. However, I never received any communication from Chase regarding my payment options. After reaching out to my salesman, I was advised to be patient and assured that I would be contacted. Unfortunately, with five days remaining until my due date, I contacted Chase Financial only to discover that they had no record of funding my auto loan. Subsequent communication with the finance manager at Galleria Chevrolet, Sofiane Derbazi, revealed that there was an error, as my paperwork had never been submitted to Chase Financial. Sofiane then requested additional paperwork from me for funding. Despite having exceptional credit and no prior financing issues, I was disheartened by Sofiane's treatment, as he seemed to insinuate fault on my end rather than acknowledging the dealership's oversight. This experience has left me deeply disappointed with the level of professionalism and competence exhibited by a major Chevrolet dealership. As my temporary license plate is set to expire in two days, I contacted the dealership on April 24th for clarification. Paul, the sales manager, informed me of a five-day grace period for temporary license plates. However, when I inquired about the potential consequences of being stopped by law enforcement after the grace period and receiving a citation, I found Paul's response lacking in empathy and concern for customer satisfaction. Regrettably, my experience with the sales staff at Galleria Chevrolet has been characterized by insensitivity and a lack of attention to customer needs. Consequently, I am compelled to express my reluctance to engage in any future vehicle purchases from your dealership. However, it is important to note that my interaction with the service manager, Ben Davenport, regarding a minor service issue, was notably positive. Ben exhibited professionalism and provided exemplary customer service. I believe that if the sales staff were to emulate Ben's approach to customer support, it would significantly enhance the dealership's reputation and potentially increase sales. Thank you for your attention to these matters. I trust that you will take appropriate steps to address these concerns and improve the overall customer experience at Galleria Chevrolet. Sincerely, Tony Lopez More
by tonylopezjr
Employees Worked With
Sofiane, Ore Mor
April 24, 2024
Miguel was great. He actually helped to watch my rambunctious toddler while we were going over the details and finalizing the deal. He actually helped to watch my rambunctious toddler while we were going over the details and finalizing the deal. More
by kenneth.morris07
Employees Worked With
Ore Mor
April 21, 2024
I bought this truck here at Galleria and I drive about 45 miles to this service department for my services oil change’s included because of MARK Excellent Service Advisor. miles to this service department for my services oil change’s included because of MARK Excellent Service Advisor. More
by akmack34
Employees Worked With
Mark in Service , Ore Mor
April 05, 2024
Experience was fine. In addition to our primary sales guy we were able to talk with someone that has experience driving the Bolt EV as his personal car, which was great. In addition to our primary sales guy we were able to talk with someone that has experience driving the Bolt EV as his personal car, which was great. 4 stars because I don't like having to sit around car dealerships for hours to get a car, and because I don't like having to haggle over trade-in value that I know is only 50% of the car's worth. Such is life, I guess. More
by hotmess
Employees Worked With
Ore Mor
March 30, 2024
Amazing service from Mr. Martinez he always take care of us, very professional. Looking forward to come for a regular service. Sandra Hernandez Martinez he always take care of us, very professional. Looking forward to come for a regular service. Sandra Hernandez More
by sandra
Employees Worked With
Ray Martinez
