Deception, lies, and don't give a crap attitude. We recently had our truck broken into in an attempted theft. We have a kill switch so the truck was not stolen. We did make an insurance claim and they suggested a few places. We choose Galles Chevrolet. Galles Chevrolet lied to us, about knowledge of the kill switch, claimed to do an inspection, my tires are bad and didn't state this, didn't fix the truck properly, no power lock operation, and took over a month to work on it. When confronted on these matters I was hung up on by the service manager and treated like an idiot by the general manager. They also sold us a un-needed battery, as ours was only a year old with a 2 year free replacement from interstate. They do not do complete work and make excuses and lies when asked why the truck is not fixed.