Galpin Ford

Adrian made our car buying experience very enjoyable! He’s knowledgeable and was able to get our company car financed. From start to finish Adrian made everything seamless and easy. He’s knowledgeable and was able to get our company car financed. From start to finish Adrian made everything seamless and easy. More

It is always nice to talk to Galpin Ford and find a friendly person to work with, like Adrian Buenrostro, always there to help and support, in every step. From sales to financing. friendly person to work with, like Adrian Buenrostro, always there to help and support, in every step. From sales to financing. More

Horrible customer service!. I own a fleet of 27- f550, f650, f250, f150, and fusion. I had bought a few trucks from galpin back in my early stages of my my new biz in 08, I had a similar taste then and j f650, f250, f150, and fusion. I had bought a few trucks from galpin back in my early stages of my my new biz in 08, I had a similar taste then and just wonder off to sunrise ford. This evening I was trying to purchase a fusion for one of my new employee and everything was going good with Leo the car salesman but when I got to speak with the mngr to try and close the deal his freaking way of doing business is not the way. The end of the day was here and trying to sale a 20k car wasn't a priority. Pushing my business out with a stupid remark and insulting me was what prompted me to write this jerk his review. Go else where if you are a serious buyer. I just purchased an f650, I shopped around an of course I stop by galpin and their prices 10k over sticker I didn't try to bargain so I went to the next big advertiser Worthington ford and no hassle bought my truck at sticker price. Think twice!! FTP! Sincerely Jesse M. More

Roberto Guerrero provided my husband and I with excellent customer service and helped me get into my 2020 Ford Edge. I definitely recommend Galpin Ford! customer service and helped me get into my 2020 Ford Edge. I definitely recommend Galpin Ford! More

Very professional and friendly. They're honest and will give you all the information upfront. No high pressure sales tactics! Matthew Sanes was very quick and efficient. He was very responsive via email an give you all the information upfront. No high pressure sales tactics! Matthew Sanes was very quick and efficient. He was very responsive via email and text. He was also very accommodating with my schedule and even let me take a meeting inside a quiet room in the dealership, which was due to my poor planning. Thanks Matt! More

" WARNING DO NOT PURCHASE ANY VEHICLE'S FROM THIS PATHETIC DEALERSHIP" The utmost worst service department ever, They are very nice and helpful until you purchase the vehicle, Then no one knows anyt PATHETIC DEALERSHIP" The utmost worst service department ever, They are very nice and helpful until you purchase the vehicle, Then no one knows anything, I purchased a Used 2018 Ford Escape and they were supposed to inspect the vehicle every 30k miles to cover the warranty, They canceled 2 times due to Covid-19, Sent me an email stating they canceled for the 3rd time and they would contact me, They never contacted me, I took my car in to confront them why they never contacted me, Just to be told by the service guy Tim Craft, Who had no kind of customer service skill whatsoever, That since I was over the 30k miles, Which was no fault of mine, Had voided the whole warranty, Asked for the service manager, He was not there, Went to the sales dept, The manager there, said " I don't know anything" totally uniformed, Unprofessional tool, I asked that clown for the General manager, And he was not there either. WARNING DO NOT BUY ANY VEHICLE'S FROM THIS PATHETIC DEALERSHIP. More

Excelente la atención brindada por este dealer; explican muy bien el proceso de compra y los carros de muy buena calidad. Personalmente nos atendió el vendedor Roberto Guerrero,fue muy honesto con nosotros muy bien el proceso de compra y los carros de muy buena calidad. Personalmente nos atendió el vendedor Roberto Guerrero,fue muy honesto con nosotros y nos fue de much ayuda para poder sacar nuestro primer vehículo el mismo día. More

Great service! Roberto listened to us when I went in with my daughter to help her buy her first car. He found her a perfect match and the whole experience was fun! He trusted us to take the Ford Escape for a my daughter to help her buy her first car. He found her a perfect match and the whole experience was fun! He trusted us to take the Ford Escape for a run around that busy area and made the negotiations quick and pleasant! No endless waiting! My daughter is so happy with her purchase! Thanks Roberto! https://share.icloud.com/photos/09VwLn1wtbm7qD6enhNqusYrA More

Very professional and knowledgeable. There was low pressure and stress, which is appreciated. Would gladly do business with him again and will refer my friends. pressure and stress, which is appreciated. Would gladly do business with him again and will refer my friends. More