Galpin Ford

BAIT AND SWITCH! Their site offered a price for a specific vehicle (VIN# included) and when we got down there, they attempted to charge us $5K more than their advertised price. When we pointed out th specific vehicle (VIN# included) and when we got down there, they attempted to charge us $5K more than their advertised price. When we pointed out the discrepancy the sales associate claimed it was MSRP and tax. I then pointed out that the website stipulated the MSRP and tax were included in the advertised price, at which point the sales manager claimed the added price was an "Inventory Adjustment." Again, I showed him the CURRENT advertising on his site and he dismissed it without explanation. Apparently, they can just change their prices on a whim, by the minute, regardless of promotional promises. (attached is what their site promised -- they wanted to charge us over $500 per month for that exact vehicle). To be clear, there were no discrepancies in our credit or trade in. It was a straight up bait and switch! More

Muchas gracias por su amable atención por su paciencia y su tiempo fue un gusto aver echo negocio con usted muy complacidos y bendecidos gracias. su tiempo fue un gusto aver echo negocio con usted muy complacidos y bendecidos gracias. More

Adrian and his team at Galpin Fleet truly went above and beyond for my company and definitely exceeded my expectations on what I thought was impossible! beyond for my company and definitely exceeded my expectations on what I thought was impossible! More

Matthew was awesome and would rate more than 5 stars if I could. He made getting my new car so easy and convenient and helpful. could. He made getting my new car so easy and convenient and helpful. More

I would rate Alex and Galpin more than five stars if I could. Got the car I wanted at the price I wanted. Drove away a happy customer. could. Got the car I wanted at the price I wanted. Drove away a happy customer. More

I extremely happy with my new Mustang Mach E. It’s a great combination of tech and performance with some really cool features and the best of all is that I can finally forget about gas. Roberto and Mike great combination of tech and performance with some really cool features and the best of all is that I can finally forget about gas. Roberto and Mike went above and beyond to make sure that I got the best deal available. More

I recommend you see Matthew at Galpin Ford.Matthew Goes I recommend you see Matthew at Galpin Ford. Matthew Goes above and beyond to take care of his customers. Excellent customer Service! This was my se I recommend you see Matthew at Galpin Ford. Matthew Goes above and beyond to take care of his customers. Excellent customer Service! This was my second purchase from him! More

Matthew was awesome. Made the process very quick and hassle free. We spoke on the phone and took care of a free things prior to going into the dealership. Once we arrived we were in and out within the h hassle free. We spoke on the phone and took care of a free things prior to going into the dealership. Once we arrived we were in and out within the hour. Thanks again Matthew! More

Matthew was amazing! He was friendly, helpful, and addressed all of our questions and concerns while still making the process fast and efficient. I would definitely recommend to a family member or fri addressed all of our questions and concerns while still making the process fast and efficient. I would definitely recommend to a family member or friend! More

5.22.21Dear All,This gentleman is an explicit and 5.22.21 Dear All, This gentleman is an explicit and most caring individual, who only cares about the customers confort and desires. Luis C. 5.22.21 Dear All, This gentleman is an explicit and most caring individual, who only cares about the customers confort and desires. Luis C. More