Galpin Mazda

I am not usually one to give ratings but I feel the need to after my expereance with Galpin Mazda. I have bought many new and used cars in the last 45 years from many dealers. I tend to shop around and talk to after my expereance with Galpin Mazda. I have bought many new and used cars in the last 45 years from many dealers. I tend to shop around and talk to several before I purchase. Two nights ago I stumbled into Galpin looking for a Mazda6 that I had seen on Autotrader. I was not approched by a salesperson and wandered into the showroom to find someone and was greeted by Phillip. My wife and I looked at several cars. And drove several cars. And poor Phillip had to move several cars to get the ones my wife wanted to drive, because she always picks the ones in the very back row that is buried behind 2 to 3 hundred cars. Ok, it was only 3 or 4 but it seemed like hundreds. Did I meantion that it was over 100 degrees that day and every car was like an oven to move. At one point I thought to myself "this guy is going to kill us". But Phillip kept smiling and pushing on. We finally settled on one car much to Phillips relief I am sure, and started the process of settling on a price that would work for both of us. This is where most relationships go bad. But not this time. It took time and they worked with myself and my wife..mostly my wife (she is tough)and we made the deal. You would think that it was all over at that point. But with all of the paperwork (Galpin should concider losing some of those form...You may put a couple of printing companies out of business but its a miracle I can still write.) it took some time to finish the transaction. But we never felt stranded or left alone to wait. When the paperwork is finished...its on the road time. NOT. Phillip would not let us leave until we knew everything there was to know about our new used car. He took the time to explain everything and even paired both mine and my wifes phone to the bluetooth. Really went the extra mile. The end result is that now that I know Phillip can sell any brand that Galpin has to offer he will be my families sales rep until he retires. I hope this is ok Uncle Phillip. Just kidding, never met him before 2 nights ago. More

Robert was wonderful to work with, he was very up front and honest with our new car deal. I would have rated our experience at all 5's except in the the "overall experience" question, that got a 4, primari and honest with our new car deal. I would have rated our experience at all 5's except in the the "overall experience" question, that got a 4, primarily due to we found another car with exact options on it and it was less. I wanted to price match. We were told by Roberts manager that he would match the price but only if we had the other Mazda dealership email me an invoice. Well that took them (the other dealership)over 1 1/2 hours, the other dealership was not very co-operating, which I can understand, but for me to have to wait that long was frustrating, and I showed Robert the price on the internet proving the cost, that experience was almost a deal breaker. Robert was the only reason I stayed and waited, he worked very hard for us and never made us feel guilty. It was my son's First new car buying experience, which overall was really good. We would come back. Thanks Ann and Jimmy Zepeda More

Robert was very good and very fair. He treated me well and made sure I understood everything without a bunch of sales pressure Thanx m and made sure I understood everything without a bunch of sales pressure Thanx m More

From the moment my mom and I walked in. which was at 12:00 pm, we were greated by Robert Sardariani. He sat down with us and listened to our financial situation and needs, then he recommeneded a car. 12:00 pm, we were greated by Robert Sardariani. He sat down with us and listened to our financial situation and needs, then he recommeneded a car. Now, usually we are very hestitant in recommendations at the dealership because everyone is out to get their own. However, with Robert Sardariani my mom and I both got a huge feeling that this man is honest and is not going to play games or make recommendations that benefit him and his sales. He showed us the Mazda 3 and took us for a test drive. He guranteed that this car was not only safe but a very reliable car. We then went back sat down and he went to crunch numbers with his manager. When he came back he had a smile on his face and said to us "You got what you asked for". He not only gave us the payment amount we were shooting for, the intital payment was low as well. He took into consideration our situation with our credit and financial barriers and made us happy. In all the years we have been leasing cars, we have never left the dealership in a few hours, instead where kept there until night time. Robert Sardariani had us out at 3:00 pm sharp, with the help of Karen Antonyan who also made the financing department a pleasure to be in. He worked fast and efficient, with a friendly smile on his face. Which means we were able to test drive and lease a car in 3 hours. He is the best sales person we have ever met. We will be needing 2 more cars in the near future and can't possibly think of going anywhere else but to Robert Sardariani. I have recommended Robert Sardariani to all my friends and family to go to for new cars and I am sure most of them will. More

I was very happy with the price i got for my dauthers Mazda 3. The Loan Office Vallery very nice and Yourik Robert's manager was great. Mazda 3. The Loan Office Vallery very nice and Yourik Robert's manager was great. More

I went to Galpin to buy a new car because of their wide selection of cars. I met an awesome Sales associate named Henrik Einfeldt, who was fantastic. I wasn't in a rush to buy and I wanted to test drive selection of cars. I met an awesome Sales associate named Henrik Einfeldt, who was fantastic. I wasn't in a rush to buy and I wanted to test drive several cars to make sure I get the one I would be happiest with. It took me about a month to finally purchase my new Mazdaspeed3. Throughout the month, Henrik took his time to get to know me, my needs, budget and kept in touch with me through phone calls to help answer any question or concerns I had. Henrik Einfeldt was very knowledgeable about his cars because he's an enthusiast at heart and I very much appreciated his eagerness to find a car that would fit my lifestyle. Henrik went out of his way to make sure I was completely satisfied with my purchase and I couldn't be happier with my Mazda or my experience in buying a car from Galpin. More

Gary Zubko was definitely the most helpful salesman my mother and I encountered while researching the Mazda3. I explained that I had been at school (without a car) for many months and was not comfortable mother and I encountered while researching the Mazda3. I explained that I had been at school (without a car) for many months and was not comfortable driving in the area around the Galpin dealerships because let's be honest, it's crazy. Gary took me a fairly good distance away from the surrounding area and let me test drive the car freely. He said, "Drive it around as much as you need to in order to get a good feel." Way better than the salesmen that told me where to go, for how long, and where to turn. Not only that, but he put up with my mother's 20 million questions, and her obsession with trying to find all the major differences between a hatchback and sedan. We said our goodbyes and thanked him for the test drive. When we came back to examine the car some more he helped us out once again and I clearly remembered him and his fantastic customer service. Unfortunately, another dealership was offering a lower price for the vehicle so we felt that we were being forced to give the business to people that didn't know us at all. Gary had taken a lot of his time out to assure that I would fall in love with the Mazda3, which I did. After much back and forth conversation, Gary was able to match the price of the competitors and we gave the sale to him. He earned it. He wasn't a stranger anymore, he had become a friend. I even took a picture with him in front of my car. All I'm trying to say is, if you want a salesman that doesn't make you feel like you're a waste of their time and actually cares about your opinion and voice, give the sale to Gary Zubko. He is such a great guy and now a nice friend to have at the Galpin Mazda dealership. (I know he likes to check his reviews, so Hi Gary!!) More

I came all the way from Placerville to the Van Nuys dealership. Galpin was perfect. Got a great deal and was extremely happy. Misha is the greatest, too. This is the company I will go to from now dealership. Galpin was perfect. Got a great deal and was extremely happy. Misha is the greatest, too. This is the company I will go to from now on! More

Coming in to Galpin Mazda I knew I was going to be presented with many options for the exact model that I wanted. I knew they were known for ample inventory and great customer service. Yup, that's e presented with many options for the exact model that I wanted. I knew they were known for ample inventory and great customer service. Yup, that's exactly what I got. Gary Zubko I can say is one of the most pleasant, humorous, caring, and informative salespersons I have ever come into contact with. He made my first dealership experience so memorable. I remember thanking him so many times I lost count. He was very patient and explanatory to my uncle Martin who was also my co-signer. Gary Zubko told us the realistic side to the car questions and concerns I had. Price differences and many many variations of payment options were given to me as very helpful desicion making tools. He helped me hand-select between two models I was pondering and pretty much fitted it to my personal style, I believe the word was 'tomboyish', which describes me to a T. Gary, when I come back after my 48 months you BETTER be there! :) Truly Grateful, Lina A. P.S. I LOVE MY MAZDA! I think I have a name for him already. More

Be careful of this place, they are very sneaky. The have loaded all these options onto the car, but they don't tell you up front, and it wasn't listed on the sticker. I wanted a simple basic Mazda 2 Sport E loaded all these options onto the car, but they don't tell you up front, and it wasn't listed on the sticker. I wanted a simple basic Mazda 2 Sport Edition, no extras because I was on a budget. We drove the car, liked it and decided to purchase. When we sat down, they informed us the car also had Bluetooth and Lojack installed, and it was an extra $1090 over MSRP. But, they'd give us a "discount" of $500. Right. So I have to pay an additional $590 for items I don't want or need? Plus most people finance, so that $590 will turn into who knows what after 5 years of interest. The salesman kept saying, "You are worrying about 33 cents a month..." I don't know if that was true or not, I doubt it, but honestly, it is a moot point. It is my 33 cents, and if I don't want it to go to a Lojack and Bluetooth, that should be my choice! Doesn't matter if it is 33 cents, or 33 dollars. I tried to work with them, but could only get them to $15650. The MSRP was $15530! Maybe not a big difference, but the problem is they are not honest about what they are doing, and they are taking advantage of people, You are tired after looking at tons of cars, and finally found the one you want - so what is another $600? Well, it is probably pure profit in their pocket, is what it is! And you ended up with Lojack on an economical starter car! Just what you need! More