Galpin Volkswagen of the San Fernando Valley

Passat SEL - Lease Had a great experience with Victor. Got me the exact car I wanted at the price I wanted. He even gave my boyfriend and I free lunch while he got the Had a great experience with Victor. Got me the exact car I wanted at the price I wanted. He even gave my boyfriend and I free lunch while he got the car ready. He really did everything in his power to ensure I got the best customer care. Thank you! More

Jetta lease Best car buying/leasing experience!! I handled most of what was necessary over the phone and when I made it into the dealership, everything went very Best car buying/leasing experience!! I handled most of what was necessary over the phone and when I made it into the dealership, everything went very smoothly. Erica Trujillo and Fernando Bolanos, were amazing! No pressure and sooo helpful!! Once my lease is up, I'm definitely coming back! More

AMAZING!! very friendly. always working hard to make the customer happy! i did not think i was going to come out with such a good deal but always aiming to plea very friendly. always working hard to make the customer happy! i did not think i was going to come out with such a good deal but always aiming to please the buyer. More

Amazing! Had an amazing experience with Andrew Smith, and his manager Adam at the Volkswagen dealership. I was in and out of there real quick because I truly h Had an amazing experience with Andrew Smith, and his manager Adam at the Volkswagen dealership. I was in and out of there real quick because I truly had a great team working for me. More

I used to hate dealers until i walked into Galpin Ford/VW I went with my girlfriend to shop for her car last Saturday 8/30 and wasn't expecting much, I didn't even think we'd drive off in a new car. Delfi Pal I went with my girlfriend to shop for her car last Saturday 8/30 and wasn't expecting much, I didn't even think we'd drive off in a new car. Delfi Palma was our saleperson and she was very helpful and patient with us. We weren't sure what car we wanted yet, but she was patient and showed us the inventory at Ford and also took us next door to VW for a test drive. All the while asking if we wanted water, snacks etc...Not once did we feel pressured by her or anyone else. Delfi and Mike Schwartz the GM worked with us and were able to get us an incredible deal on a 2014 VW Passat. Then we worked with Fernando Bolanos in finance - he was very helpful, pleasant, funny! and had a great attitude. He explained everything to us in detail. The whole staff was friendly and we were always being attended to. They had free refreshments, free food, even free ice-cream for kids! ok and for me too hehe. I'm very happy with experience at Galpin Ford/VW and have already recommended family and friends. More

Best car buying experience EVER! I would like to preface this review by saying that I have not had many dealership/car buying experiences in the past. HOWEVER, I would assume that any I would like to preface this review by saying that I have not had many dealership/car buying experiences in the past. HOWEVER, I would assume that anyone who is buying or leasing a car wants it to be a pleasant experience. That is why I am writing this review and urging anyone and everyone who is looking for a car to go to Galpin! Victor Fausto helped put me in an awesome, brand spankin new 2014 VW EOS (hardtop convertible). He was not pushy at all, and worked with me to get me everything I wanted out of the deal (and car)...so much so that there was no way possible for me to have buyer's remorse afterwards. Since I was not budging on the amount I needed to make this work I was worried that we might not be able to come to an agreement, but Victor would not give up on getting me down to where I needed to be. He bought my boyfriend and me lunch, and coffee (after 6 hours of being there) and made the entire experience an incredibly satisfying and enjoyable one. I will recommend everyone I know to this dealership and will most certainly continue to do business with them in the future. And the best part is.... I LOVE MY NEW CAR! Thank you, Victor & Galpin for being awesome! More

courteous & stress-free I was seriously dreading shopping for a new car as I absolutely hate high pressure sales. We had originally planned to go to a different VW dealer in I was seriously dreading shopping for a new car as I absolutely hate high pressure sales. We had originally planned to go to a different VW dealer in Van Nuys, but while spiffing up the current Beetle (also known as Trade-In), a chance encounter at a car wash in Sherman Oaks convinced us to give Galpin a try. I’m very glad we did. I can’t say enough good things about Casey Parker, our sales associate, and Fernando Bolanos, the finance manager; together they made leasing a brand new Beetle easier than I’ve ever experienced. Casey is friendly, professional and willing to “go the extra mile” to make sure you’re getting exactly the car you want. He worked very hard to not only get us the right car but also the right price. Once we got to the finance department, Fernando had us moving right along – by far the shortest time I’ve ever spent in finance! I highly recommend Galpin VW – I know we’ll be back! More