Galpin Volvo

We ended up getting another new beautiful Volvo S60 from Galpin Volvo, mostly do to Gary Kessler and the genuinely care and attention to what his customer needs. It's always a fun and enjoyable experienc Galpin Volvo, mostly do to Gary Kessler and the genuinely care and attention to what his customer needs. It's always a fun and enjoyable experience to shop for a new or used vehicle among any of the many different brands that Galpin Motors sell, and Gary always makes sure to listen to your needs and wants, he will make it happen if it is humanly possible. Gary has years of experience and you will get the huge benefits from dealing with a sells man that does not need to ask his manager every time you have a question, alway making sure you are saving time and money Gary will make sure you are in and out with a great deal included, on up of that he can even assist you with any of the many different brands at Galpin Motors. We have now gotten more than a couple of cars over the years (9) from Galpin, different makes and models, but one thing that has always stood out is Galpin's attention to service, not just during the sale, but much more importantly afterwards, if you have any problems with your vehicle warranty or otherwise you will never feel like you are standing alone, Galpin has always (since our first car back in 2005), stood for service and putting the customer first. Gary Kessler is the embodiment of this wonderful and unique experience at Galpin, so if you are looking for a new or used vehicle, make sure that you ask for him as the first thing you do, and you will for sure have a great purchase or lease experience. More

Part of the Galpin family now I live in the city of Ventura, and, after a poor experience at Volvo in Calabasas, I continued down the freeway to Galpin in Van Nuys after phoning th I live in the city of Ventura, and, after a poor experience at Volvo in Calabasas, I continued down the freeway to Galpin in Van Nuys after phoning them from my car and getting reassurance from Harry Pet in sales that I'd have a no-nonsense experience once I arrived. I knew exactly what I wanted and, with the help of Harry and Johnny in sales, I left fully satisfied with a beautiful car and a very good feeling about Galpin. I drove back down the next morning for some minor adjustments and received superb personal service from Jack (and breakfast on the house per Harry!). Galpin has my business from now on and I will recommend them to everyone in my locale who inquires about my beautiful car! It's worth the extra driving time to get to the right place! More

Best salesman you have at galphin we have bought 3 cars from Eric and is the only reason we keep coming back to the galphin Dale's unit from Eric and is the only reason we keep coming back to the galphin Dale's unit More

I absolutely love Galpin Volvo and even more so Love our salesman Eric Felder. Eric has single handily helped me and my Husband into 6 Volvos. His service and dedication to his clients is always above my ex salesman Eric Felder. Eric has single handily helped me and my Husband into 6 Volvos. His service and dedication to his clients is always above my expectations. Besides his dapper sense of style (the man has a plethora of amazing Bow Ties), He is attentive, finds what we’re looking for, fast and nurturing. He goes as far as ordering food when my time at the dealership is during traditional meal times, he entertains my children while My husband and I discuss and look at cars, etc. Eric takes into consideration what Im looking for (Price, size, features) and finds it, but with better options. I Highly recommend everyone reach out to Eric Felder if ever you’re at Galpin More

Excellent Experience This was one of the easiest car buying experiences I think I have ever encountered. I purchased my new S60 from Ali Khalil, who gave me a phenomenal This was one of the easiest car buying experiences I think I have ever encountered. I purchased my new S60 from Ali Khalil, who gave me a phenomenal deal! Ali was extremely responsive to my texts and emails, assuring me of all the little details that I kept asking him about. Due to living 2 hours away from the dealership, and not having anyone available to drop me off at the dealership (I didn't trade my current vehicle in and wanted to drive the new one home that night), Ali set me up with a complimentary Uber ride there! Once I arrived at the dealership, I was greeted by Ali who showed me my new car first thing as he wanted to make sure I was happy with it. Once we were in the office, he reviewed the terms of my lease, nothing of which changed from our texts and emails. While I waited for the finance manager, Ali offered to order dinner for me from the restaurant operated by Galpin that is directly across the street. Once I was called to finance, I was met by J. Chick, who couldn't have been any more friendly. Everything went smoothly and before I knew it, I was sitting in my new car with Ali, who stayed after hours to so he could go over all of the features and settings. The entire experience was extremely easy, painless and fun. When I am in the market again, I will definitely give Galpin and Ali my business, and will refer friends and family to them as well. More

Great place!! Very impressed with this dealership! Justin and Jeremy went out their way to accommodate my needs and showed great patience and flexibility with my in Very impressed with this dealership! Justin and Jeremy went out their way to accommodate my needs and showed great patience and flexibility with my indecisiveness ;) They went above and beyond and I would highly recommend them to anyone looking for a personalized, attentive buying experience. (They even have a Starbucks and a kid’s playroom for which we were given several free tokens!) Great dealership. More

Service writer was downright rude Brought in our V90 CC for a mystery sound on the interior and also to ask about adjusting the driver door handle. I told the service writer that it wa Brought in our V90 CC for a mystery sound on the interior and also to ask about adjusting the driver door handle. I told the service writer that it was taking a lot of force for me to open the door. He then proceeded to open the door with ease (and make a show of it just to emphasize) with a look on his face that said “What are you talking about?” And then I stated it could not be adjusted. (Wrong.) When the mystery sound turned out to be a loose pen on the floor underneath the driver seat, I was practically scolded over the phone. “It’s a good thing we didn’t have to pull up the carpeting or you would have been charged,” the same guy said. Never have I been treated in such a misogynistic, condescending manner. I told Galpin management (via a survey they sent after) and I got no response. More

Another overrated Galpin Sales rep constantly showing attitude, talking like he owns the place and stepping his foot down. Calm down , this isnt a Bentley dealership. Going to Sales rep constantly showing attitude, talking like he owns the place and stepping his foot down. Calm down , this isnt a Bentley dealership. Going to Culver City. More

Galpin Rules! Never had such a pleasurable experience leasing a car as last weekend at Galpin Volvo. Bright, spotless dealership, professional, well-groomed, welco Never had such a pleasurable experience leasing a car as last weekend at Galpin Volvo. Bright, spotless dealership, professional, well-groomed, welcoming staff. My sales guy, Richard Molina, was the best- made the exact deal I wanted on the exact car I wanted, happen! I highly recommend this dealership. More

Justin Alexander Permijo is the Sales-MAN! This last week I returned my first Volvo and thought I would have a one in a million chance in getting a car that I would love at an affordable price, This last week I returned my first Volvo and thought I would have a one in a million chance in getting a car that I would love at an affordable price, low and behold Justin Permijo made it happen. He didn’t promise me a single thing which he didn’t deliver, and it was smooth, quick, very clean and easy to get in and out of the dealership. No games, no lies, no hard sell, if you want a straight up guy who will earn your business you need to see Justin. That’s it- More