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Ganley Chevrolet

Brook Park, OH

4.9
543 Reviews

13865 Brookpark Road

Brook Park, OH

44142

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543 Reviews of Ganley Chevrolet

August 05, 2024

The dealership lacked the ability to communicate with me throughout the process of my repair. They failed to pick up the phone majority of the time I called. They also exhibited poor customer service when a More

by mj396506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phone operator, check out cashier, and Pete in service.
Aug 09, 2024 -

Ganley Chevrolet responded

Hi, we regret to hear that you had this experience with us. Someone from our staff will be reaching out to you in the very near future.

August 03, 2024

Dedicated to making the experience 100% satisfied! ! Al is committed to his customers! I am a repeat customer! More

by Debbie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al, Jack and Steve
Aug 07, 2024 -

Ganley Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2024

Pete from Ganley is the best, had an oil change and was done in no time! More

by mbohatch62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
Aug 02, 2024 -

Ganley Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Chevrolet, INC.! Please don't hesitate to reach out to us if there's anything more we can do!

August 01, 2024

Great people to work with very pleasant. First time there excellent experience. plan on returning for some more great service More

by kucia1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore
Aug 02, 2024 -

Ganley Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2024

Holly Martin set my appt, she was terrific on the phone capturing my details. I requested Dave Thompson to work on my fleet car, previous he did my brakes, he’s always been an excellent technician. I wait More

by sherri.erickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HollyMartin, DaveDobson
Aug 01, 2024 -

Ganley Chevrolet responded

Holly, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Chevrolet, INC.! Thanks again for the recommendation, and have an amazing day!

July 29, 2024

these guys were absolutely the best we were broke down on the way to Cooperstown NY for grandson baseball tournament when the trany on our truck went out we came in at 500 pm and left at 700 pm with a new ve More

by bill.hodges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROSS POWERS
Jul 31, 2024 -

Ganley Chevrolet responded

Hi Bill, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2024

The service advisor, Nick, was very helpful with setting up my service appointment accommodating to my cars availability. Once i arrived at the dealership my car was moved to the shop area and immediately w More

by matt.k
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 27, 2024 -

Ganley Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Chevrolet, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.

July 26, 2024

Switch from Serpentini to Ganley and it was the best thing I have ever done❤️ More

by mgeballa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Seminatore 10Star
Jul 27, 2024 -

Ganley Chevrolet responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2024

They were straightforward with information about the vehicle I purchased and they processed my purchase in good time. More

by sandy.lindahl
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason and Jack
Jul 18, 2024 -

Ganley Chevrolet responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2024

From service to sales and financing ganly is the best! !!just bought another new truck been going here 30yrs they are the best!our sales person was andrel hes awesome great customer care we love ever More

by angryman1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrel and Dan
Jul 15, 2024 -

Ganley Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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