Ganley Chevrolet

John Wade did an exceptional job. Steve also explained the details in a very detailed understandable way. Will definitely tell our friends Steve also explained the details in a very detailed understandable way. Will definitely tell our friends More

I was very pleased with my First Maintenance Visit with my new vehicle. Service was done and completed on time as scheduled. The Service Advisor (Annalyce) was knowledgeable and helpful. I would recommend my new vehicle. Service was done and completed on time as scheduled. The Service Advisor (Annalyce) was knowledgeable and helpful. I would recommend Ganley Chevrolet for service to anyone. More

Very pleasant environment ,all staff that I had interaction with very friendly and knowledgeable. Have already recommended dealership and salesman which I believe resulted in a purchase! interaction with very friendly and knowledgeable. Have already recommended dealership and salesman which I believe resulted in a purchase! More

I was very pleased with the service I received from Ganley! I was especially grateful for the treatment I was given, since I have COPD and have trouble getting around. I am a very satisfied customer! Ganley! I was especially grateful for the treatment I was given, since I have COPD and have trouble getting around. I am a very satisfied customer! More

Excellent service, great communication and timeliness. The service was completed promptly and the car was returned clean. The service was completed promptly and the car was returned clean. More

The dealership worked with me to get the price point I could afford and the experience was quick and easy! could afford and the experience was quick and easy! More

As always, Paul was great. Long time customer, always a great experience. See you next time. Long time customer, always a great experience. See you next time. More

My wife and I highly recommend Ken Ganley Chevrolet Brook Park as the one and only spot to purchase a car. Great customer service. Jason took care of us phenomenally with helping us find the right suv (the r Park as the one and only spot to purchase a car. Great customer service. Jason took care of us phenomenally with helping us find the right suv (the real OG businessman). Jack was great at giving us the best package offer and explaining them to us to make sure we are fully covered and explaining to us all the financial details. Steve explained all the fun details about our new suv and key points on staying safe on the road (great personality). Over all great team work. Thank you guys once again for taking care of us. The Rivera's... More

Easy communication through text. Easy to set up an appointment. Once I arrived it was a very easy process. Kept me informed and didn’t not waste any time. Easy to set up an appointment. Once I arrived it was a very easy process. Kept me informed and didn’t not waste any time. More

My experience with Ganley Chevrolet in Brookpark has been nothing short of excruciating. Our relationship began in 2022 when I leased a Chevy Blazer. In January 2025, I returned that vehicle and leased a bra nothing short of excruciating. Our relationship began in 2022 when I leased a Chevy Blazer. In January 2025, I returned that vehicle and leased a brand-new 2025 Chevy Blazer, which had 300 miles on it at the time. Now, in October 2025, the vehicle is already experiencing serious transmission issues — it will not go in reverse and is extremely difficult to drive forward. I promptly contacted the dealership to report the problem, and they scheduled an appointment for me 10 days later. When I arrived for that appointment, despite having informed them well in advance about the condition of my vehicle, I was told that no loaner cars were available. As a result, I have been without a vehicle for almost two weeks. To make matters worse, I have yet to receive any update from the dealership regarding the status of my car. I have reached out to the finance company several times seeking a resolution, but was told that all they could do was file a complaint. I also contacted Chevrolet customer service, who assured me they would reach out to the dealership for an update and get back to me within 48 hours with a resolution regarding the loaner. Sadly, that 48-hour window has passed with no response. At this point, I can’t help but feel that the Blazer I was leased may not have truly been a new vehicle, but rather one that had been previously owned or defective. Given the serious mechanical issues I’ve faced so soon after leasing it, I’m extremely disappointed and uneasy about the vehicle’s reliability. I no longer feel comfortable or confident driving it for the next three years — especially when traveling out of town. As a loyal, repeat customer, I am deeply disappointed by the lack of communication, accountability, and concern for my situation. I trusted Chevrolet to provide a safe and reliable vehicle — not one that would leave me stranded and ignored. I sincerely hope Chevrolet and Ganley Chevrolet of Brookpark take this situation seriously and address it promptly. More