
Ganley Chevrolet
Brook Park, OH
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512 Reviews of Ganley Chevrolet
Professional service I called the service department because I was having the car (2011 Malibu) go into "crawl" mode, and the check engine light was on. When I turned the I called the service department because I was having the car (2011 Malibu) go into "crawl" mode, and the check engine light was on. When I turned the car off and back on, it seemed to run OK. I was told that I could bring the car in right away, and they will check it out. When I got there they took the car right away. I left the car, and they called 2 hours later and said the car was ready, no charge because it was a recall problem. When I got there the car was washed, and it has run perfectly since. More
Courteous, complete service at a reasonable price I had not thought that the wonderful purchase experience I had with Ganley Chevy could be surpassed, especially by a service experience, but I may be I had not thought that the wonderful purchase experience I had with Ganley Chevy could be surpassed, especially by a service experience, but I may be wrong! Service advisor Paul was courteous, respectful, and very understanding of my anxiety about needing service on a car I had picked up only two months before. He made sure I understood everything, saw that I was comfortable in the waiting area, and checked back with updates. He asked my permission for each step. He was transparent, and assisted me by explaining warranty coverage I did not realize applied, thereby saving me money. I left feeling safe, comfortable, and that this was a service advisor and facility I could trust for the future of my car. More
A Great experience. I found the car that suited me best at a reasonable price! I will be sure to return when it comes time to make my next purchase or lease. I found the car that suited me best at a reasonable price! I will be sure to return when it comes time to make my next purchase or lease. More
2017 CRUZE I am very happy with Ganley , that is why I went back to them for another purchase The price was better than I expected. Will see them again for my ne I am very happy with Ganley , that is why I went back to them for another purchase The price was better than I expected. Will see them again for my next car. More
Fast and easy Great dealership, helpful, friendly staff! Great leasing experience! Was able to turn in existing equinox 5 months early to take advantage of new crui Great dealership, helpful, friendly staff! Great leasing experience! Was able to turn in existing equinox 5 months early to take advantage of new cruise hatchback lease deal. Thank you! More
2017 Cruze We were happy with everyone at Ganley. This is our second purchase from them and were very happy. Price was a huge consideration for us and sales rep We were happy with everyone at Ganley. This is our second purchase from them and were very happy. Price was a huge consideration for us and sales rep took that into consideration and helped us find the best deal on the car we wanted. More
2016 Malibu The salesman worked extra to make the sale happen despite the sales management team making it more difficult than it should have been. Thank you. The salesman worked extra to make the sale happen despite the sales management team making it more difficult than it should have been. Thank you. More
New car Salesperson was very helpful. Answered all our questions.We were quite pleased with the overall experience.I would recommend him to other family and f Salesperson was very helpful. Answered all our questions.We were quite pleased with the overall experience.I would recommend him to other family and friends. More
Everyone was friendly Would recommend to get a car here and took my daughter to get car eveyone is friendly get some hot chocolate flavored tea would be great. But it was v Would recommend to get a car here and took my daughter to get car eveyone is friendly get some hot chocolate flavored tea would be great. But it was very nice and was well taken care if thanks so much More
Disappointment Brought my vehicle in for service that went ok . Also while I was there I was interested in purchasing a 2016 Suburban . After wandering through the d Brought my vehicle in for service that went ok . Also while I was there I was interested in purchasing a 2016 Suburban . After wandering through the dealership and the lot for approximately 30 minutes not one sales person asked if I need assistance . When I made a complaint about it in the service department when I was picking my vehicle up I was told the manager would contact me within 24 hours never heard from them . More