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Ganley Volkswagen of Bedford - Service Center

Bedford, OH

4.2
247 Lifetime Reviews Review Dealership

247 Reviews of Ganley Volkswagen of Bedford - Service Center

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November 30, 2020

"I received great service on my visit. Rachel was very..."

- ENIELSEN827

I received great service on my visit. Rachel was very friendly and helped get me in and out very quickly. I would definitely return for any service needs in the future.

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Recommend Dealer
Yes
Employees Worked With
Rachel Kosto
November 30, 2020

"Mike gave me a time for how long I would have to wait for..."

- JADED11

Mike gave me a time for how long I would have to wait for my Tiguan to be finished but it didn’t take that long. He was a nice guy to have to work with.

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Recommend Dealer
Yes
Employees Worked With
November 25, 2020

"The staff always trash me like a long term customer..."

- MARTINSV

The staff always trash me like a long term customer should be treated..fair and honest.Mike and John are the best..a they a are the reason I come there

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Recommend Dealer
Yes
Employees Worked With
November 25, 2020

"such a friendly staff :) quick and easy trip to get my..."

- HHILL6

such a friendly staff :) quick and easy trip to get my oil changed, no appointment needed which was great considering my busy schedule! thank you staff !

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Recommend Dealer
Yes
November 23, 2020

"Responsive to my needs and efficient. I feel confident..."

- W.D.FIRESTONE

Responsive to my needs and efficient. I feel confident and comfortable with my support team over the past several years of leasing and owning VW’s

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Recommend Dealer
Yes
Employees Worked With
November 19, 2020

"i just had an oil change done...so really not much to say..."

- sherlock13

i just had an oil change done...so really not much to say other than that while the wait was a bit long, which i was informed of straight away, they had me out of there in the amount of time they told me....but i didn't have an appointment so it was actually not that bad considering i just drove in...service writer was helpful...good experience...

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Recommend Dealer
Yes
Employees Worked With
don't have it at this time
Nov 20, 2020 -

Ganley Volkswagen of Bedford responded

Thank you for your feedback, we enjoy hearing how your visit went in case there are any improvements for us. Thank you for your business!

November 18, 2020

"Greats Service and attention given the the issue that had..."

- graves

Greats Service and attention given the the issue that had going with my car. Colin was very helpful, nice and courteous to us and made us feel welcome

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Colin
Nov 20, 2020 -

Ganley Volkswagen of Bedford responded

Thank you for letting us know how your experience went. We appreciate your five star rating and review! If you need anything please be sure to give us a call!

November 12, 2020

"My car needs were taken care of by a reliable and..."

- PCROSS2

My car needs were taken care of by a reliable and friendly staff. I thank the staffy for taking good good care of my car.

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Recommend Dealer
Yes
Employees Worked With
Nov 13, 2020 -

Ganley Volkswagen of Bedford responded

We appreciate your five star review and feedback! Thank you.

November 12, 2020

"Mike was great, very helpful, quick, friendlytttt..."

- ATEETER0

Mike was great, very helpful, quick, friendly tttt tttt tttt tttt tttt tttt ttttt tttt tttt tttt tttt tttt ttttt ttt ttt ttt ttt ttt

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Recommend Dealer
Yes
Employees Worked With
Nov 13, 2020 -

Ganley Volkswagen of Bedford responded

Thank you for your feedback!

November 11, 2020

"Everything went smoothly. Easy online scheduling...."

- BrianM

Everything went smoothly. Easy online scheduling. Friendly greeting by Mike as soon as I pulled into the service bay. Service performed faster than quoted timeline.

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Recommend Dealer
Yes
Employees Worked With
Nov 13, 2020 -

Ganley Volkswagen of Bedford responded

Brian, Thank you for your feedback, we appreciate you telling us how your visit went.

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