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Ganley Westside Imports

4.8

1,027 Lifetime Reviews

25730 Lorain Road, North Olmsted, Ohio 44070
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Call (440) 734-2000

1027 Reviews of Ganley Westside Imports

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November 12, 2018

"Review Ivette Parra"

- Margarite

This is the second car I buy from Ganley's Westside Imports. I find that the sales personnel are good listeners in order to to understand the customer's needs and wants. They are relaxed while trying to understand your needs.

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Customer Service
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Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Nov 12, 2018 -

Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

Helpful
November 08, 2018

"Good fair dealership"

- Forester owner

Tom Matthews was my salesman. Very knowledgeable about my vehicle. Helped set up My SUBARU account as well as my Sirius free trial. Linda cashier was pleasant and easy to work with. Met other people to deal with but sorry to say I can’t recall their names.after using vehicle for 10 days had many questions made appointment with Nicole Shaw who was very knowledgeable and answered all my questions. Offered to answer any more questions in the future. Overall a very good experience Would and have recommended this dealership to others

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Customer Service
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Pricing
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Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nicole Shaw
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Nov 09, 2018 -

Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to lease your new Subaru. We appreciate the opportunity to assist you during your car shopping experience and are pleased that your visit was a pleasant one. Thank you, as well, for your detailed review. We look forward to working with you again during a future visit. Enjoy your new Subaru! Ganley Westside Imports

Helpful
November 07, 2018

"Friendly, Knowledgeable, Professional"

- SeaShanty2

The service has consistently been thorough and effective. I brought my 12 year old Subaru here a year ago for service & maintenance before giving that to a family member, and he has been enjoying that car complication-free for over a year. At that time I also had to get a new car, and I ended up buying a used 2013 Subaru. The saleswoman and the finance manager were highly cooperative concerning the awkwardness of my situation (registering the car to out of state since I was a recent graduate who had not updated my residency address yet). My most recent service at the dealership was no exception to previous experiences. I was able to get a major necessary repair done to my car and pick it up all in the same day, and for less cost than anticipated. Driving my car on the highway is a pleasure again thanks to the fantastic work of the Subaru service team!

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Recommend Dealer
Yes
Employees Worked With
Heather LaBay
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Torok
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sarah Klein
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Angela Schuster
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Nov 07, 2018 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

Helpful
November 06, 2018

"Service - VW"

- Bwest33

Greg and Stephanie are absolutely amazing. I go 30 Miles out of my way to have them take care of all maintenance. I have a VW in my city 2 minutes down the road and still because of the outstanding service by Greg and Stephanie and all the techs behind the senses. Keep up the great service.

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Recommend Dealer
Yes
Employees Worked With
Erin Coulter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Greg and Stephanie
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Nov 06, 2018 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

Helpful
November 05, 2018

"Greg's fourth Sonata"

- GregC

I could envision a better dealership to work with, actually, it is like going to see friends everytime I visit. Mike Vanderhoof and Keith Wendling in service treat you wonderfully and make every visit a joy!

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Keith Wendling
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Kaizer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michael Vanderhoof
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Nov 05, 2018 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

Helpful
November 05, 2018

"Atlas"

- Eduardo Rodriguez

We bought a Tiguan, but we did not like it and we were able to change it without any problem for an Atlas and we are very happy with our new purchase. Greg was very helpful.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Greg Carnegie
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Nov 05, 2018 -

Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

Helpful 1
November 03, 2018

"Great!"

- cat.123

Matt was an excellent person to work with- he spent more time with that any other car salesman- he did an excellent job! I would recommend Matt to my friends.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Geraci
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Nov 05, 2018 -

Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

Helpful
November 03, 2018

"Tiguan"

- Tvargo2

Great work from Ben Stroh on finding my Tiguan at a price I was happy with. Fielded a lot of emails from me and my boyfriend

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ben Stroh
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Nov 05, 2018 -

Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

Helpful
November 02, 2018

"Love our Atlas"

- Talkmo

First service at 10000 miles for a total of $105 Love the fast service and a washed car At the same time Ben have a course on how to run the controls on our Atlas

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Greg Carnegie
Ben Stroh
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Will Gearhart
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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Nov 02, 2018 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate your loyalty, as well as the opportunity to assist you, and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

Helpful
November 02, 2018

"Amanda "

- Scooter2323

Amanda......yea she’s aight. J/k..Amanda was awesome! Very helpful and knowledgeable! And Great personality to boot! Would definitely recommend her to friends & family.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Amanda Meadows
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Kaizer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Report | Respond | Print
Nov 02, 2018 -

Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

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