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Ganley Westside Imports

4.9

1,262 Lifetime Reviews

25730 Lorain Road, North Olmsted, Ohio 44070
Call (440) 734-2000

1262 Reviews of Ganley Westside Imports

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July 14, 2019

"Hyundai buying experience"

- hellomoto

Salesman (Patrick Nusbaum) was friendly and easy going. We kept him there well past closing time and felt that we got a fair deal. The next day upon taking delivery of the vehicle, he explained the cars menu options quite fully. Everything about the experience was relaxing and above average. He was also very helpful with scheduling a car service inspection for the following day due to an unfortunate road debris mishap on my way home. The service department was also very accommodating about this issue, allowing me to visually inspect the cars underside (while on the lift) after the mechanic had also inspected it. This was an impressive gesture. Overall, so far I'm very pleased and would recommend the dealership.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Patrick Nusbaum
Jul 16, 2019 -

Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

July 10, 2019

"Love my new Subaru Forester and Tom Matthews is wonderful!"

- Virginia S

I loved dealing with Tom Matthews. I waited a bit for my car because of the color I selected and Tom was great at keeping me updated on when to expect it. Matt Seleman was great at instructing me on the bells and whistles of my new car. Since I only buy a car every 10 years or so, there is a lot of technology to catch up on. Thank you to Tom and Matt for your friendliness and professionalism.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Seleman
Jul 11, 2019 -

Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

July 08, 2019

"Genuine kindness and easy purchasing!"

- Alw

I had the pleasure of working with Lennox. I cannot begin to explain how easy, non-pressuring the entire process was. I let them know exactly what I was looking for and payment wise, and they made it completely possible. I also left a personal item in the vehicle I traded in and Lennox went above and beyond to locate it and get it back to me. This was a display of customer service that went way above and beyond.

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Recommend Dealer
Yes
Employees Worked With
Jul 11, 2019 -

Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

July 05, 2019

"Got the car I wanted with excellent service"

- New Crosstrax

everyone was very helpful without being pushy. I had a Subaru before and loved it and service here was always good. I wanted a small Suv and the Crosstrax was just right and well rated.

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Recommend Dealer
Yes
Employees Worked With
Jul 11, 2019 -

Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

July 03, 2019

"Happy with my purchase "

- Carole16

A little hiccup at the beginning, but staff rallied and made buying experience great. Really appreciated their efforts. Would recommend this dealership to friends and family.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Evan Shaw
Jul 03, 2019 -

Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

July 01, 2019

"Fast and informative"

- JB

Good sales team! I felt like Benjamin was very kind and listened to my questions. He was thoughtful and not pushy! I will come back to this dealership again.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Benjamin
Jul 03, 2019 -

Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

June 29, 2019

"Hyundai requested vechicle be brought in for two recalls."

- Double Hyundai

Everything with very smoothly except that there was a misunderstanding of when the service was to be completed by. As soon as this was brought to their attention it was addressed.

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Recommend Dealer
Yes
Employees Worked With
Jasmine Herak
Jul 01, 2019 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

June 29, 2019

"Forester Eyesight"

- Subiboy

Diagnosed error codes on pre-collision warning system. Cannot use T-Mobile wi+fi module. So far in one week the system is running normal.

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Yes
Employees Worked With
Ray
Jul 01, 2019 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

June 29, 2019

"Pleasant"

- Blu

Thanks to Diego for a seamless service experience. Not only did they do a great job, they finished in less than predicted time! See you in 6 months.

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Recommend Dealer
Yes
Employees Worked With
Diego
Jul 01, 2019 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

June 28, 2019

"Professional and courteous "

- Touareg2011medina

Concerned about my vehicle's problems. Called manufacturer for input, going above and beyond. Very courteous and washed my vehicle before giving it back. They are going to contact V.W. about a different issue for me

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Yes
Employees Worked With
Jul 01, 2019 -

Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

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