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Garber Chevrolet Midland - Service Center

Midland, MI

4.9
450 Reviews

450 Reviews of Garber Chevrolet Midland - Service Center

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July 20, 2023

They were fast and efficient had the job done fast and completed the job tn less time than promised More

by RMMILLER148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
didn't get his name
Jul 25, 2023 -

Garber Chevrolet Midland responded

Thank you for choosing Garber Chevrolet Midland, we appreciate your positive feedback!

July 18, 2023

As always they do an outstanding job. Would highly recommend Garber's to everyone looking for great service. More

by PJAMROG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Jul 21, 2023 -

Garber Chevrolet Midland responded

Thank you for the kind words! We appreciate your recommendation and are always here to provide outstanding service. Have a great day!

Jul 24, 2023 -

PJAMROG responded

You guys do a great job each and every time

July 18, 2023

The scheduling I rate 5, the work I rate 0. Did not put all screws back on car, they had my parts left over that should be on my car, not in their tool drawer. More

by narrowback.1666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager
Jul 18, 2023 -

narrowback.1666 responded

Wheres my screws

Jul 18, 2023 -

Garber Chevrolet Midland responded

NARROWBACK.1666 - I'm sorry to see that you were not satisfied with your experience. Please bring your vehicle back in at your earliest convenience to show us what was not put back together. We are more than happy to address your concerns and make things right. Thank you, Nathan Antcliff Service Manager 989-839-9944

July 18, 2023

Took 122 days for them to finish my car after an accident. Played the blame game on insurance assessments, when it was actually a them problem and they didn't have the parts to finish a car on the l More

by Crystal D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate, Adam
Jul 18, 2023 -

Garber Chevrolet Midland responded

Crystal, I’m sorry for the delay in repairs for your vehicle. Having Progressive as your insurance provider meant that we need to wait on the insurance company to send an adjuster out to complete an estimate for your vehicle. The initial estimate from the insurance adjuster omitted quite a few crucial pieces, including substantial frame rail damage in which the adjuster needed to come back to the dealership to rewrite. Once that occurred, the insurance company had to add a front left frame rail to the vehicle as it was crushed. Progressive put us on hold and sent an evaluator out to check the vehicle and evaluate for a total loss before we could continue with repairs. Once the repairs were approved, your vehicle had to be sent to our service department to pull the engine from the vehicle in order to replace the frame rail, which is an extensive process. Once the engine was removed we were able to install the frame rail within a week and get the engine reinstalled. Once those major repairs were completed, could we then move on to the bodywork repairs. Overall, this was quite a substantial repair. We are happy to work with you to rectify all other issues and concerns you addressed. If you have any questions, please feel free to contact me at 989-839-9944. Nathan Keech Body Shop Manager

July 18, 2023

exceptional service! !! Communication was on point to who had to look at it and any delays that might arise. I don't remember the man's name but he is the taller older gen More

by RLETTS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Jul 21, 2023 -

Garber Chevrolet Midland responded

Thank you for the kind words! We're glad to hear that our team provided exceptional service and kept you informed throughout the process. We appreciate your business and hope to see you again at Garber Chevrolet Midland!

July 18, 2023

Overall pretty good and polite Dalton was super helpful and kind. Was not pushy at all and helped me find what I wanted in a truck. More

by Elliot Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
Jul 21, 2023 -

Garber Chevrolet Midland responded

Elliot, thank you for the positive review! We're glad to hear that Dalton provided excellent service and helped you find the perfect truck. We appreciate your business and hope to see you again at Garber Chevrolet Midland!

July 18, 2023

They were fast and very helpful helpful with another problem that I have with the truck, I am sure to visit them again. Thanks Guys Jerry Donoghue More

by DONO.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent Nichols
Jul 21, 2023 -

Garber Chevrolet Midland responded

Thank you for the positive review! We're glad to hear that our team at Garber Chevrolet Midland provided fast and helpful service. We appreciate your support and look forward to seeing you again in the future. Have a great day, Jerry!

July 15, 2023

Kari was excellent in helping me get a vehicle and resolving the problems with it after I picked it up. More

by GUN23LOU
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kari.
Jul 21, 2023 -

Garber Chevrolet Midland responded

Thank you for the review! We're glad that Kari was able to assist you in getting a vehicle and resolving any issues. We appreciate your business and hope to see you again at Garber Chevrolet Midland!

July 15, 2023

All of the people that I had contact with were caring, thoughtful and efficient.i would reccommend others to give this dealship a try. More

by RANSKE102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Ferguson and Fred ?
Jul 20, 2023 -

Garber Chevrolet Midland responded

Thank you for the kind words! We're glad to hear that our team at Garber Chevrolet Midland provided caring and efficient service. We appreciate your recommendation, and we hope to see you again in the future! Have a great day!

July 13, 2023

Great service, workers, dedication, communication! One of the best places for service. The service center team definitely needs a raise. More

by AWILLIAMS2151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candelario
Jul 18, 2023 -

Garber Chevrolet Midland responded

Hey, thanks for the awesome review! We're over the moon to hear about your experience at Garber Chevrolet Midland. It's great that our service center team hit it out of the park with their dedication and communication. See you next time!

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