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Garber Subaru
Webster, NY
844 Reviews
Here in the Webster NY area, when drivers are searching for the renowned quality and caliber of a reliable Subaru vehicle, they know they can come to Garber Subaru Rochester. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve New York drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Irondequoit, Rochester and Penfield with sales, selection, service, financing, and much more.
From browsing our showroom for options that fit your lifestyle to connecting you to the right Subaru model and finalizing the buying process, we can guide you through it all at your pace. Our sales team gives you the freedom to explore vehicles and learn more by providing all the relevant information, while our finance team is able to provide clear information on payment, and our service and parts teams can help keep your Subaru Forester, Crosstrek, Outback?, Impreza or Ascent running at its best. With this type of care, you can be confident that we're the place to take care of all your automotive needs.
See what a difference topnotch customer service can make on your vehicle-shopping journey. Stop by and visit us in Webster NY. We're conveniently located for the entire Irondequoit, Rochester and Penfield area and we look forward to helping you revolutionize your entire car-shopping experience. Let our teams of automotive experts answer all your questions and work with you towards getting the vehicle and the finance plan of your dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday 7:30 AM - 1:00 PM
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Showing 844 reviews
April 10, 2026
Mike DeLorenzo was great to work with and made the purchase easy. I will be a repeat customer going forward. He earned my business. purchase easy. I will be a repeat customer going forward. He earned my business. More
by DOM633
Verified CustomerEmployees Worked With
April 08, 2026
I love Garber. Great line of dependable vehicle with an excellent sales and service staff. My last visit was a four and not a five. The tranny work, oil change and Great line of dependable vehicle with an excellent sales and service staff. My last visit was a four and not a five. The tranny work, oil change and tire rotation was as always very well done. There is on thing that bothers me for more that five months. Well, my front struts were replaced and my car developed a thunk noise while backing up and turning my wheel to the right. The thunk is still there after the last service. I asked the service manager to look into it, and he said he found nothing wrong. There is something wrong because the thunk is there. When I back out of my driveway or a parking spot. Thanks Everytime. When I get some free time on my schedule, I will make an appointment and demo the Thunk to the service manager prior to pulling in the bay. Not sure if it is a safety issue. Even so I know Garber has the talent and the resources to remedy the problem More
by mikejohnsonroch
Employees Worked With
April 07, 2026
Had an oil change with no appointment in under an hour. Staff was fabulous, kind and competent. Staff was fabulous, kind and competent. More
by ANGELA585
Employees Worked With
April 07, 2026
Service department handled my dead battery problem despite the fact that I had no appointment. The service manager, Chris, was friendly, knowledgeable, and informative. He explained the problem and despite the fact that I had no appointment. The service manager, Chris, was friendly, knowledgeable, and informative. He explained the problem and plan of action thoroughly and answered all of my questions. More
by RETIREDOC
Employees Worked With
Chris
April 03, 2026
Very professional staff! Everyone was friendly & courteous! I was especially impressed with one of the service advisors, Ashley Elliott. She was helpful, friendly & accommod Everyone was friendly & courteous! I was especially impressed with one of the service advisors, Ashley Elliott. She was helpful, friendly & accommodating! More
by ANGELWINGS3965
Employees Worked With
Ashley Elliott
March 21, 2026
Ashley greeted me with a smile, provided consistent communication about my vehicle status and answered all my questions clearly with detail. She is a great asset to Garber Service and I am hopeful she communication about my vehicle status and answered all my questions clearly with detail. She is a great asset to Garber Service and I am hopeful she is there the next time I am in for service. Thank you Ashley for a great experience! More
by SCJENK0
Employees Worked With
March 17, 2026
The service department was Quick and thorough. Pleasant interaction with service department. Also I asked questions, and they were answered promptly. Pleasant interaction with service department. Also I asked questions, and they were answered promptly. More
by JCOX110
Employees Worked With
March 16, 2026
in feb purchased a 2025 subaru legacy while test driving the sales person noticed that the starlink system did not work also the car needed undercoating after having the car for 1 week they still could no the sales person noticed that the starlink system did not work also the car needed undercoating after having the car for 1 week they still could not find the problem with the starlink system. To date 3/16/26 the service dept. has not contacted me about if they can fix the starlink system or not. More
by sspa87sam54
Employees Worked With
Ashley
March 15, 2026
Friendly,attentive, informative best describes the staff in the service department. Ashley went above and beyond in getting my vehicle back in working condition. because of her, I will return to garber rat in the service department. Ashley went above and beyond in getting my vehicle back in working condition. because of her, I will return to garber rather than the other guy that is only a five minute drive for me. Thanks, Ashley! More
by PRKIRKEY
Employees Worked With
Ashley
