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Garber Subaru

Webster, NY

Overview
Reviews
Vehicles
4.8
504 Reviews
Here in the Webster NY area, when drivers are searching for the renowned quality and caliber of a reliable Subaru vehicle, they know they can come to Garber Subaru Rochester. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve New York drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Irondequoit, Rochester and Penfield with sales, selection, service, financing, and much more. From browsing our showroom for options that fit your lifestyle to connecting you to the right Subaru model and finalizing the buying process, we can guide you through it all at your pace. Our sales team gives you the freedom to explore vehicles and learn more by providing all the relevant information, while our finance team is able to provide clear information on payment, and our service and parts teams can help keep your Subaru Forester, Crosstrek, Outback?, Impreza or Ascent running at its best. With this type of care, you can be confident that we're the place to take care of all your automotive needs. See what a difference topnotch customer service can make on your vehicle-shopping journey. Stop by and visit us in Webster NY. We're conveniently located for the entire Irondequoit, Rochester and Penfield area and we look forward to helping you revolutionize your entire car-shopping experience. Let our teams of automotive experts answer all your questions and work with you towards getting the vehicle and the finance plan of your dreams.
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740 Ridge Road

Webster, NY

14580

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Showing 504 reviews

April 04, 2024

Transaction went smooth as possible. Chris and all the other fellas made a great deal. More

by E-man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris S. , Mike d.
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Apr 12, 2024 -

Garber Subaru responded

It's great to know Chris and our staff at Garber Chevrolet Subaru made your car buying experience go as smooth as possible. Thanks for sharing your positive experience- we appreciate it!

Helpful
April 03, 2024

I didn't use the service center. You sent me the wrong survey. Better luck next time. More

by JOE.COPPOLA
Recommend Dealer
Yes
Employees Worked With
none
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Apr 12, 2024 -

Garber Subaru responded

Joe, we're glad to see you had a good experience with us. We apologize for sending your the wrong survey link. Thanks for the 5-stars!

Helpful
March 31, 2024

Everyone is always very pleasant and helpful. Clean and organized facility. The new video service is very nice More

by HLOEWKE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Macdonald
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Apr 12, 2024 -

Garber Subaru responded

We're glad to know you found our team at Garber Chevrolet Subaru pleasant and helpful, and that you appreciate the cleanliness of our facility. We also love hearing positive feedback about our new video service! Thanks for sharing your experience with us.

Helpful
March 30, 2024

I had an excellent experience purchasing my new Crosstrek at Garber Subaru. The process was very easy and pleasant and only took a couple days start to finish. Elvis and the other staff were very helpful. Wo More

by brookske15
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elvis, Bruce
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Apr 12, 2024 -

Garber Subaru responded

We're so glad to know you had an excellent experience purchasing your new Crosstrek at Garber Subaru! It's great that Elvis and the team could assist in making the process smooth for you. Enjoy your ride, and thanks for recommending us!

Helpful
March 29, 2024

It was our first time buying a Subaru ever. We had a Nissan. The service was exceptional and they beat a competitors price. They spent an hour going over the car when we picked it up. Highl More

by Kamalfi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trinity
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Apr 12, 2024 -

Garber Subaru responded

Kamalfi, we're delighted to know that your first Subaru purchase at Garber Chevrolet Subaru was a great experience! We always aim for exceptional service and competitive pricing. Enjoy the new ride and thanks for recommending us!

Helpful
March 22, 2024

Excellent service. I was well informed of what my car needed and able to approve the additional repairs via text which was very convenient. The shuttle was prompt and More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Ashley
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Apr 12, 2024 -

Garber Subaru responded

We're delighted to know that you had an excellent experience with us at Garber Chevrolet Subaru! It's great to learn our team, especially Mike and Ashley, went above and beyond for your satisfaction. We appreciate the recommendation - thank you so much!

Helpful
March 22, 2024

I have worked with Jeff before and am very satisfied with his willingness to work within my budget. More

by Lou529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Knickerbocker
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Apr 12, 2024 -

Garber Subaru responded

It's great to hear Jeff is always willing to work within your budget. We understand the importance of staying in budget! Thanks for sharing your positive experiences!

Helpful
March 22, 2024

I was quoted $566 for a battery replacement. I purchased the battery the next day at Subaru for $187. This is abusive and I don’t think I can go there anymore. No trust in your service company. More

by MARIATORRES-SANTIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name.
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Apr 10, 2024 -

Garber Subaru responded

We're truly sorry to read about your experience. We strive for transparency and fair pricing, and it seems we missed that mark. Please feel free reach out at your earliest convenience if you would like to discuss further or have any pricing questions. It's important for us to gain your trust back if possible. Thank you.

Helpful
March 21, 2024

Well for an express service visit for an oil change I think 1 1/2 hours is a bit much. More

by EJDELYSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know as they did not introduce themselves
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Apr 10, 2024 -

Garber Subaru responded

We are glad you found your service well but we're sorry about the wait time. We always aim to provide efficient service and are continuously trying to improve service times. Thank you for the feedback.

Helpful
March 20, 2024

EXCELLENT SERVICE AS USUAL. THEY WENT ABOVE AND BEYOND TO MAKE ME HAPPY! HIGHLY RECOMMEND! More

by SASSYKITTEN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JACK
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Apr 12, 2024 -

Garber Subaru responded

We're so thrilled to hear you had another excellent service visit at Garber Chevrolet Subaru. Thank you for the recommendation, it means the world to us!

Helpful
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