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Garber Subaru

Webster, NY

Overview
Employees
Reviews
Vehicles
4.8
811 Reviews
Here in the Webster NY area, when drivers are searching for the renowned quality and caliber of a reliable Subaru vehicle, they know they can come to Garber Subaru Rochester. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve New York drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Irondequoit, Rochester and Penfield with sales, selection, service, financing, and much more. From browsing our showroom for options that fit your lifestyle to connecting you to the right Subaru model and finalizing the buying process, we can guide you through it all at your pace. Our sales team gives you the freedom to explore vehicles and learn more by providing all the relevant information, while our finance team is able to provide clear information on payment, and our service and parts teams can help keep your Subaru Forester, Crosstrek, Outback?, Impreza or Ascent running at its best. With this type of care, you can be confident that we're the place to take care of all your automotive needs. See what a difference topnotch customer service can make on your vehicle-shopping journey. Stop by and visit us in Webster NY. We're conveniently located for the entire Irondequoit, Rochester and Penfield area and we look forward to helping you revolutionize your entire car-shopping experience. Let our teams of automotive experts answer all your questions and work with you towards getting the vehicle and the finance plan of your dreams.
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740 Ridge Road

Webster, NY

14580

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Showing 811 reviews

January 08, 2026

Excellent customer service and the wait time was minimal! Highly recommend the Garber team for service. More

by SYDNEYLAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabbriele Urbaniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2026 -

Garber Subaru responded

Thanks for the great review of our service team! We appreciate your business and hope to help you with any future vehicle needs.

January 06, 2026

Great customer service for car inspection. On time and clear customer feedback. Good feedback on service. More

by JDTETERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabbriele Urbaniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2026 -

Garber Subaru responded

The team at Garber Chevrolet Subaru loves seeing great reviews! Thank you!

January 04, 2026

Would of liked my old inspection sticker completely removed before the new one was applied. More

by JEVEVSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabbriele Urbaniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2026 -

Garber Subaru responded

We apologize for the inconvenience. We will make sure our team fully removes old inspection stickers in the future. If you would like us to redo it, we can at any time with no charge!

January 03, 2026

Fair straightforward negotiations. Professional staff. The traded with another dealer to get car I wanted. More

by RJSPIN
Recommend Dealer
Yes
Employees Worked With
Matt P was a recent hire but handled the process for the sale well.
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Jan 06, 2026 -

Garber Subaru responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Garber Chevrolet Subaru Team

January 03, 2026

THE EXCELLENT SERVICE PROVIDED BY JACK MCDONALD IS THE REASON I HAVE MY VEHICLE SERVICED AT GARBER SUBARU. More

by GAANNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JACK MCDONALD - FIVE STARS
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Jan 06, 2026 -

Garber Subaru responded

Your kind review warms our hearts! Thank you from the Garber Chevrolet Subaru Team.

January 01, 2026

Max was very helpful. Showed us the vehicle we were interested in but was very helpful when we changed our mind. Wasn’t pushy at all and let us make our decision. More

by IRISHHUNTR41
Recommend Dealer
Yes
Employees Worked With
Frederick Johnson
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Jan 06, 2026 -

Garber Subaru responded

We're glad Max could assist you! Thanks for choosing Garber Chevrolet Subaru!

December 27, 2025

I've been in the automotive business for over 30 years. Garber Chevrolet of webster hands down was the best experience. Anthony and Adam were amazing. Easiest most pleasant deal anyone could ask for. A++++ More

by YZFBANSHEE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabbriele Urbaniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony and Adam
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Jan 06, 2026 -

Garber Subaru responded

Thank you for your confidence in Garber Chevrolet Subaru, and for your business. We are grateful to have you as a customer!

December 26, 2025

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by JOANECKBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabbriele Urbaniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2026 -

Garber Subaru responded

We are so happy that our Garber Chevrolet Subaru team earned your 5 stars. Thanks!

December 19, 2025

This is Subaru Outback # 13 as I stepped down from the totaled XT. The car was delivered in very clean condition and appointment made to get the screen updated along with the maps. I need to marry my Appl More

by dorotheaprine1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Len in sales, Jack in service.
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Dec 22, 2025 -

Garber Subaru responded

Your loyalty and support mean the world to us. If there’s ever anything the Garber Chevrolet Subaru team can do to help you, please don’t hesitate to ask! We hope you’re enjoying your new Subaru Outback and wish you safe travels.

Dec 23, 2025 -

dorotheaprine1968 responded

I ran into a situation when I tried to add this used Subaru to My Subaru list and am finding out that I really have to provide a large number of documents to Subaru to prove my ownership of this car before it can be added. I have deadline to get all of this paperwork sent in to Subaru, however, Subaru does not take into consideration that New York State DMV moves at a snail's pace when it is a holiday season. I am hoping that the ownership of this car can be dealt with through the dealer faster than I can do it. Never had this issue with any of the other used Subarus that I have purchased. Suddenly it is not easy to own a Subaru and list it with headquarters. Not a happy camper dealing with all of this especially since the car that was totaled was not functioning well with eye sight dropping in and out and no collision avoidance working.

December 15, 2025

For the second consecutive time I was charged for a tire rotation that was not performed. I ask for it and I was charged but it wasn't performed and I had to confront them on this. One time I can accept a More

by MR.BP-2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John MacDonald
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Dec 16, 2025 -

Garber Subaru responded

We’re very sorry to hear about your experience. This is certainly not the standard we strive for. Please contact us directly at (585) 671-5390. so we can review your account and make this right.

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