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Garber Subaru - Service Center

Webster, NY

4.8
186 Reviews

186 Reviews of Garber Subaru - Service Center

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May 13, 2024

I have been using the service center since 2012 and have always had a good experience with the service rendered and the staff. More

by CARYLWEISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DNK name
May 13, 2024

I feel very comfortable working with Garber and have confidence in their work. The people I have had contact with are always very helpful, pleasant and respectful. More

by JOHNLIN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Elliott, gentleman who took my keys and moved mycar when I arrived
May 11, 2024

Quality device, not pushed on things I didn’t need. Love the video of the appointment. More

by STIMPY295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2 weeks ago. Can’t remember.
May 11, 2024

They went above and beyond to meet my expectations, good communication and flexibility, thorough explanation on car More

by CLK1595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah McGrath Bruce tech guy Austin mgr and finance manager
May 10, 2024

Went in for 1. 5 year service. Staff was friendly and answered all my questions. I'm not sure about the new video inspection. Sound quality was not great due to sho More

by I_PRINTPHOTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
May 08, 2024

I enjoy the service center at Garber. Efficient, quick and easy to understand. I also like the new feature of the video link on my cell with the technician!!! More

by CARYLWEISS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DNK
May 09, 2024 -

Garber Subaru responded

Caryl, we're delighted to know you've been enjoying the service center at Garber Chevrolet Subaru. It's great that our video link feature has added value to your experience! Thanks for sharing this feedback with us.

May 05, 2024

The service is stellar. I will say that my new car started making noise around the 4,000 mile mark (I currently have less than 7k on the car) and the service department ha More

by SCANNIOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name in the service department, but the young lady that I dealt with is top notch.
May 06, 2024 -

Garber Subaru responded

We appreciate your feedback and are glad to know our service team at Garber Chevrolet Subaru has been professional and accommodating. We're sorry about the tire issue you've experienced with your WRX. Thanks for sharing!

May 05, 2024

I loved being kept up to date on the progress of the work being done and the video, add in the car wash and it was a very good experience. My tech Ethan was so good making the video. Go Bills. More

by KATHY Lanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan, Michael skrynski, the porter who was in the bay when I brought my car in
May 06, 2024 -

Garber Subaru responded

Kathy, we're glad to know that Ethan and our team at Garber Chevrolet Subaru provided you with a great experience. We appreciate your feedback about the video updates! Enjoy your freshly washed car and Go Bills indeed!

May 02, 2024

I drove into the dealership with a problem with my Impreza, didn't have an appointment, but they took my car in right away and got things fixed up right away. More

by SMSPHYSFORUM
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
May 02, 2024 -

Garber Subaru responded

We're glad to know our team at Garber Chevrolet Subaru was able to assist you promptly and efficiently, even without an appointment. We hope your Impreza is running smoothly now! Thanks for the review!

April 30, 2024

The Webster Subaru experience since I purchased my new car has been a very great experience. The service dept. is the best and have been more than helpful. More

by STEPHSPOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Len, Josh and Ashley
May 01, 2024 -

Garber Subaru responded

We're so glad to know you've had a great experience with our service department at Garber Chevrolet Subaru since your purchase. We appreciate the positive feedback and look forward to continuing this level of service for you!

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