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Garber Subaru - Service Center

Webster, NY

4.8
193 Reviews

193 Reviews of Garber Subaru - Service Center

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August 23, 2023

The service dept ordered the needed part promptly and got the repair scheduled as quickly as I could make it. The repair was very smooth on my end and I walked out not paying a penny thanks to Garber arrang More

by MCF29AUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack MacDonald
Aug 25, 2023 -

Garber Subaru responded

We're glad to know that our service department at Garber Chevrolet Subaru was able to assist you promptly and efficiently. It's great that your repair went smoothly and the warranty coverage worked out well for you! Thanks for sharing your experience with us.

August 23, 2023

Great customer service. Service people were very good with details. Had hard time scheduling online and person didn’t follow through. More

by RELUBBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
Aug 24, 2023 -

Garber Subaru responded

We appreciate your feedback and are glad to know our service team was detailed in their work at Garber Chevrolet Subaru. We apologize for the difficulties you experienced with online scheduling, we'll certainly look into this matter further. Thank you!

August 23, 2023

The Subaru service department is very customer focused. They are friendly, honest, and reliable for service. More

by MBBUZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin VanDorn
Aug 25, 2023 -

Garber Subaru responded

We're glad to know you had a positive experience with our Subaru service department at Garber Chevrolet Subaru. We strive for friendly, honest and reliable service every time! Thanks for the review.

August 10, 2023

Very curteous and informative. The waiting area was comfortable and accomodating. I would recommend this dealership to anyone. More

by kimmymama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 11, 2023 -

Garber Subaru responded

We appreciate your kind words and recommendation! It's great to know that you found our waiting area comfortable at Garber Chevrolet Subaru. Thanks for sharing your experience with us!

March 28, 2021

While leasing a vehicle for my first time here, Cleason Leasure made the process very simple and he was able to provide me with a great experience. More

by Alec B
Recommend Dealer
Yes
Employees Worked With
Cleason Leasure
Mar 30, 2021 -

Garber Subaru responded

Congratulations on your new vehicle! We appreciate you turning to the team here at Garber Chevrolet for your recent vehicle search. I am glad you enjoyed the experience working with Cleason! Joel Williams, General Manager

August 24, 2020

Service dept. is a joke. All they try to do is push you into the highest possible repair cost without first exploring other possible less expensive tests to find problem. Even after costly repair along wit More

by roonlipp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Teerlinck
August 18, 2020

Had a great experience purchasing my new Forester. Len Ciotti was my salesman. He makes things easy and pleasant. Len sold me my previous Subaru 10 years ago! The longevity is amazing. All the people at D More

by rwalther2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Ciotti
August 17, 2020

I was very pleased with the leasing process at Doyle Subaru. Len made it seamless and very straightforward. I would definitely recommend to a friend, of dealing with Len; he was kind, courteous, and kno More

by Michelle53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len
February 04, 2016

Great service department-excellent results I love my z06 , so I'm very picking on who I let service my vette , and I've had some disappointing results from other dealers , new to the area I nev More

by Cbart1Z06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan-
August 19, 2015

horrible customer service I would never recomend using this dealership. Every time you call and talk to someone you get a different answer. No one there knows what the heck the More

by mysweetone22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott xxxxx Coture and Tim xxxxx Service
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