Garden City Chrysler Jeep Dodge
Hempstead, NY
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It was the perfect experience. The whole team was wonderful. We were in and out. They were very organized and even more friendly. THANK YOU!! wonderful. We were in and out. They were very organized and even more friendly. THANK YOU!! More
When I recently visited Garden City Jeep, the experience was much different than just one year ago when I purchased a Wrangler from Garden City last July. Long story short, the Gladiator I was schedule was much different than just one year ago when I purchased a Wrangler from Garden City last July. Long story short, the Gladiator I was scheduled to test drive wasn’t ready. I had to wait a while for it to arrive and once it did, there was so little gas (the warning light was illuminated) I was afraid to drive more than a couple of blocks down the road. There was so much wrapping and plastic it made it difficult to get an accurate assessment during the very short and nerve-racking test drive. In addition, when the assessment of my proposed trade-in was conducted, (the certified pre-owned Wrangler I bought from garden City last July), it felt less than friendly and without customer service at the forefront. At one point the gentleman asked me, with a suspicious look, (mask under chin, and not covering his face I’d like to add) “why do you want to trade this in?”, and then asked, “what’s wrong with it?” After which he offered a very low value for my trade, much less than market value. This was surprising to say the least because I’m a car collector and of my collection the Wrangler is one of the best, immaculate, garage kept and had only been driven about 9000 miles in the time since I purchased it from Garden City. Because of my experience last week, I looked elsewhere for a Gladiator Overland. Not only did I find a similar one, the dealership’s customer service was outstanding. They were able to give me much more than Garden City offered for my trade and the buying process was seamless. As their competitor, they excelled in every way Garden City let me down, and even exceeded my expectations. Garden City wasted my time in such a disappointing manner. If your looking for a Jeep or Dodge I would consider a competitor dealership, one that has customer service in mind. More
I did not meet a Joseph Keisling. I met with Youri Chassagne and Richard Demarco. The group as a whole was nice to work with. Youri was a pleasure and I had a wonderful experience and left feeling lik Chassagne and Richard Demarco. The group as a whole was nice to work with. Youri was a pleasure and I had a wonderful experience and left feeling like I got a good deal. More
After a bad experience at a different Jeep dealership, I’m so happy that we came to Garden City. Joe was extremely helpful and friendly throughout the process. I will be recommending this dealership and r I’m so happy that we came to Garden City. Joe was extremely helpful and friendly throughout the process. I will be recommending this dealership and returning in the future! More
All who helped us were on point Great Service. I would highly recommend you guys to all I know looking for a vehicle . Thanks again highly recommend you guys to all I know looking for a vehicle . Thanks again More
Excellent experience! I went late in the day asking for a specific, hard to find model. They had it, made it available the next day. I was in a rush and they made it happen! Happy happy client. a specific, hard to find model. They had it, made it available the next day. I was in a rush and they made it happen! Happy happy client. More
This is Best experience I ever had at all Long Island Jeep dealers plus very friendly caring honest and they stayed on my budget thanks Jeep dealers plus very friendly caring honest and they stayed on my budget thanks More
Joseph Conrad , Went above and beyond my expectations of Joseph Conrad , Went above and beyond my expectations of the sales department . I look forward In purchasing a vehicle from Joseph Conrad in the Joseph Conrad , Went above and beyond my expectations of the sales department . I look forward In purchasing a vehicle from Joseph Conrad in the near future. More
