Garden City Chrysler Jeep Dodge

4 WEEKS FOR A PART?! I paid a lot of money for my 2017 Chrysler Pacifica and part of the reason I bought at Garden City Jeep Chrysler Dodge was because of how amazing the I paid a lot of money for my 2017 Chrysler Pacifica and part of the reason I bought at Garden City Jeep Chrysler Dodge was because of how amazing the service experience was supposed to be. I'd like to start off by saying - to be fair - everyone I have dealt with, especially Dan Dengler, have been very courteous and polite. Dan has returned my calls promptly and has an informative update each time. That's all I've been impressed with up until now. And unfortunately, all I keep getting is bad news. I bought a 2017 Chrysler Pacifica from Garden City Jeep Chrysler Dodge, installed a software update to the Uconnect (Udon'tconnect) touch screen and now it doesn't work at all. One of the main reasons I bought this vehicle was to transport my wife, newborn twins, my 5 year daughter and their grandmother. Now I can't send heat to the back. I cannot listen to the radio, iPod or Bluetooth. My hands free calling no longer works either. From the first visit to the dealership to have the Uconnect issue repaired (September 9) to the expected date of delivery for a part (October 3) will be four weeks without heat for the passengers in my car, no hands free calling, no radio. When you buy a new car you also get something called a Platinum Program. This is completely worthless. If you want a loaner car while your car is repaired you have to wait for two weeks before one is available. If my car breaks down or needs a repair i need it done ASAP, getting a loaner two weeks from the date of the issue is pointless. So buyer beware. More

GM and Staff will work with you. Went in to get a deal for a Jeep Grand Cherokee, came out with that vehicle. Ultimately They were able to satisfy my overall needs in the deal, and I Went in to get a deal for a Jeep Grand Cherokee, came out with that vehicle. Ultimately They were able to satisfy my overall needs in the deal, and I greatly appreciate it. More

Great sales Team!!! Great experience with Joe this weekend. He got us into the car we wanted and helped with the price we can afford. No pressure, just polite and respect Great experience with Joe this weekend. He got us into the car we wanted and helped with the price we can afford. No pressure, just polite and respectful of our situation. I would recommend you stop by and request Joseph,he will help get you in the car you desire. More

Jonathon and the team were excellent I purchased my Certified Pre-Owned Dodge Charger from here on June 21st 2017. A few weeks into the purchase, I started to notice a few problems. 1.The I purchased my Certified Pre-Owned Dodge Charger from here on June 21st 2017. A few weeks into the purchase, I started to notice a few problems. 1.The trunk access button on the rear would not work. (This was a very very helpful feature to me when it did work so I wanted it fixed) , 2. The Bluetooth module was bad so none of the voice commands or phone connection features worked. 3. The front passenger door lock was busted. 4. The tire pressure sensor was bad. With every used car that you purchase from here, you get a 3 month maximum care warranty as with most dealerships. However, you also get their "Platinum program" which also allows for free loaner car service, $8 oil changes for life and more. So, when I went in to get this checked out, my service adviser, Jonathon, did an absolutely impeccable job. He took care of my car and myself and went above and beyond my expectations. The repair list was lengthy so it was going to take about five days to complete and I was given a loaner car as well. Overall , the process was smooth and with minimal trouble. Now, the car is perfect thanks to the service department. Special shout out to Jonathon for the awesome care and great deal of respect he shows to every one of his customers. As well as the Mopar team for repairing everything and dealing with my gripes. Also a shout out to the cashier table for the loaner car. One heck of a ride, but, overall, an excellent experience. The older reviews are probably before they switched management or something. I highly recommend this dealership and their service department. Thank you so much guys. I would give 6 stars out of 5 if I could. More

Great experience Just bought a Chrysler Pacifica from Garden City Dodge. My rep was Alix St. Fort. I appreciated the service that he provided. He spent time to unde Just bought a Chrysler Pacifica from Garden City Dodge. My rep was Alix St. Fort. I appreciated the service that he provided. He spent time to understand what my family's needs were. He worked hard for the sale but was not pushy. I also appreciated that Jason Mascia, the General Sales Manager spent time to make sure that all of my questions were addressed. The showroom is also nice and big, comfortable if you want to browse around. I would come again for another purchase. More

Great process Team was very helpful throughout the process. Went above and beyond to make sure the deal and the vehicle were right for our needs. Process was smoot Team was very helpful throughout the process. Went above and beyond to make sure the deal and the vehicle were right for our needs. Process was smooth and the platinum package for service is a big plus. More

excellent I worked with Shawn-it was a pleasure from start to finish. he is an asset to your company. Any buyers looking for a Jeep I will send them his way I worked with Shawn-it was a pleasure from start to finish. he is an asset to your company. Any buyers looking for a Jeep I will send them his way More

Great experience I worked with Henry Batista at Garden City Jeep to lease a new Grand Cherokee Limited. Henry was very helpful through the whole process and I highly r I worked with Henry Batista at Garden City Jeep to lease a new Grand Cherokee Limited. Henry was very helpful through the whole process and I highly recommend working with him. More

Ask for Henry Batista Purchased my new Dodge Charger at Garden City after visiting lots of dealers in Nassau County (Merrick, Westbury, East Hills, Town & Country). I visit Purchased my new Dodge Charger at Garden City after visiting lots of dealers in Nassau County (Merrick, Westbury, East Hills, Town & Country). I visited each one at least twice, and no one helped me as much as Henry from Garden City Jeep did. He helped me get a great deal and made sure I left happy. I love my new purchase!!! Go to Garden City Jeep and ask for Henry, simple as that... he also owns a Dodge product and is very knowledgeable! Mopar or no car! More

wonderful experience We were very pleased with our purchase on Saturday, and as we attended Henry Batista was very comfortable for us, it was like talking to a friend ...T We were very pleased with our purchase on Saturday, and as we attended Henry Batista was very comfortable for us, it was like talking to a friend ...Thank you very much for your service. Henry ,See you in another occasion. More