Garden City Chrysler Jeep Dodge

Poor customer service As soon as I walked into the dealership with my son , the front desk looked at me and asked me if I needed any help, I said yes please, I'm looking fo As soon as I walked into the dealership with my son , the front desk looked at me and asked me if I needed any help, I said yes please, I'm looking for the new jeep Cherokee, She started laughing and smiling and said " new jeep Cherokee, we don't have any new design one yet, maybe she thought I'm looking for 2020 one , I'm just looking to purchase the 17 jeep, And then she called salesman by name Gary, He was even worse then her, he tried qualified me on the floor before even show me the new truck, No presentation no test drive Bad business, this is not how it goes, But I can't really blame them It starts from management first , 10 min later I purchased a new 17 Nissan with no problem at all More

Alix is the best This is currently my 5th car with Alix and he always continues to amaze me with what he can I always feel comfortable and always feel like I'm getting This is currently my 5th car with Alix and he always continues to amaze me with what he can I always feel comfortable and always feel like I'm getting the most for my money More

Great experience! Very informative and knowledgeable about the vehicle. Super professional and polite. Got me to the exact price point I wanted to be at. No pressure or Very informative and knowledgeable about the vehicle. Super professional and polite. Got me to the exact price point I wanted to be at. No pressure or feeling of being rushed through the process. Overall great experience! More

Excellent Sales staff The buying process was handle professionally and stress free. From Joe Conrad to Jason the general sales manager to Jose the finance person the proces The buying process was handle professionally and stress free. From Joe Conrad to Jason the general sales manager to Jose the finance person the process was smooth and personable. I them recommend very highly when considering your next purchase. More

Great, professional service Everyone from the reception desk, to sales, to finance to management could not have been any more courteous, professional and helpful. I would highly Everyone from the reception desk, to sales, to finance to management could not have been any more courteous, professional and helpful. I would highly recommend this dealership if you're interested in a Jeep, Dodge or Chrysler. More

Poor service and lack of communication I've been to the dealership over 8 times and my vehicle is not even 5 months old yet. They keep on giving me the runaround and not solving my issue. L I've been to the dealership over 8 times and my vehicle is not even 5 months old yet. They keep on giving me the runaround and not solving my issue. Lack of communication from the service advisors to each other and also to the customer. They also promised me a certain type of vehicle as a loaner, yet they try to give me another type of vehicle. I am very unhappy with the poor service. More

Irritatingly Unprofessional Attempted to have my vehicle serviced and diagnosed due to a shudder problem during acceleration. Their service support team are incompetent and lacks Attempted to have my vehicle serviced and diagnosed due to a shudder problem during acceleration. Their service support team are incompetent and lacks empathy to their customers. They did not return my calls and will have you on hold over the phone for more than 30 minutes. They cannot give you straight answers and just completely unprofessional. Do not even try your luck at their service department at this dealership. If you have to drive somewhere an extra hour or so just to get the proper service, I would highly recommend you do so. More

Highly recommend My son and I walked into the dealership and were greeted promptly. This is my 3rd car I have lease from Garden City Jeep. Our sales person Isa Garci My son and I walked into the dealership and were greeted promptly. This is my 3rd car I have lease from Garden City Jeep. Our sales person Isa Garcia was so pleasant and knowledgeable and made the transfer of cars easy. . The gentlemen at the front desk were also welcoming and attentive and went over and beyond to expedite the experience We worked with Jose Lopez, the finance manager. He was prepared with our lease agreement and efficient. He is also very personable. I highly recommend this dealer ship. More

Pleasant an professional Esther was very pleasant, courteous and professional throughout my entire experience. I brought my car in for in for an oil change and she reminded me Esther was very pleasant, courteous and professional throughout my entire experience. I brought my car in for in for an oil change and she reminded me of a recall, which I was able to do on the spot. She did it all with a genuine smile and attitude. I would definitely recommend her. Great service ! More

Dodge Charger Purchase Getting my new car was uper quick and easy. Garden City knew exactly what I was looking for and put a package together for me that was a perfect fit f Getting my new car was uper quick and easy. Garden City knew exactly what I was looking for and put a package together for me that was a perfect fit for what I needed!! More