Garden City Chrysler Jeep Dodge
Hempstead, NY
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Great, professional service Everyone from the reception desk, to sales, to finance to management could not have been any more courteous, professional and helpful. I would highly Everyone from the reception desk, to sales, to finance to management could not have been any more courteous, professional and helpful. I would highly recommend this dealership if you're interested in a Jeep, Dodge or Chrysler. More
Poor service and lack of communication I've been to the dealership over 8 times and my vehicle is not even 5 months old yet. They keep on giving me the runaround and not solving my issue. L I've been to the dealership over 8 times and my vehicle is not even 5 months old yet. They keep on giving me the runaround and not solving my issue. Lack of communication from the service advisors to each other and also to the customer. They also promised me a certain type of vehicle as a loaner, yet they try to give me another type of vehicle. I am very unhappy with the poor service. More
Irritatingly Unprofessional Attempted to have my vehicle serviced and diagnosed due to a shudder problem during acceleration. Their service support team are incompetent and lacks Attempted to have my vehicle serviced and diagnosed due to a shudder problem during acceleration. Their service support team are incompetent and lacks empathy to their customers. They did not return my calls and will have you on hold over the phone for more than 30 minutes. They cannot give you straight answers and just completely unprofessional. Do not even try your luck at their service department at this dealership. If you have to drive somewhere an extra hour or so just to get the proper service, I would highly recommend you do so. More
Highly recommend My son and I walked into the dealership and were greeted promptly. This is my 3rd car I have lease from Garden City Jeep. Our sales person Isa Garci My son and I walked into the dealership and were greeted promptly. This is my 3rd car I have lease from Garden City Jeep. Our sales person Isa Garcia was so pleasant and knowledgeable and made the transfer of cars easy. . The gentlemen at the front desk were also welcoming and attentive and went over and beyond to expedite the experience We worked with Jose Lopez, the finance manager. He was prepared with our lease agreement and efficient. He is also very personable. I highly recommend this dealer ship. More
Pleasant an professional Esther was very pleasant, courteous and professional throughout my entire experience. I brought my car in for in for an oil change and she reminded me Esther was very pleasant, courteous and professional throughout my entire experience. I brought my car in for in for an oil change and she reminded me of a recall, which I was able to do on the spot. She did it all with a genuine smile and attitude. I would definitely recommend her. Great service ! More
Dodge Charger Purchase Getting my new car was uper quick and easy. Garden City knew exactly what I was looking for and put a package together for me that was a perfect fit f Getting my new car was uper quick and easy. Garden City knew exactly what I was looking for and put a package together for me that was a perfect fit for what I needed!! More
Review of Joe Conrad I decided to lease a Jeep just used 15 minutes after I walked in. Joe helped me out so much, I personally give a special thank you to Joe and Hugh Ry I decided to lease a Jeep just used 15 minutes after I walked in. Joe helped me out so much, I personally give a special thank you to Joe and Hugh Ryan for their excellent customer service. And Chase Manning told me a lot of credit knowledge. But finance department raised the monthly payment at the last step, based on 6 years ago I closed a credit card. If wasn't Joe, I won't sign the contract. Overall, it was a great experience. More
DO NOT WAIT TO GET TO THIS DEALERSHIP I HAVE NEVER OWNED A JEEP. WHEN I WENT IN THE DOOR, I WAS ON THE 50 YARD LINE. COACH HUGH RYAN, CALLED HAD ALL THE PLAYERS READY TO CARRY ME TO THE I HAVE NEVER OWNED A JEEP. WHEN I WENT IN THE DOOR, I WAS ON THE 50 YARD LINE. COACH HUGH RYAN, CALLED HAD ALL THE PLAYERS READY TO CARRY ME TO THE END ZONE. SALESMAN LU STEPPED UP TOOK ME TO THE FIRST DOWN. KAREN ROSE DID HER MAGIC, ANOTHER FIRST DOWN. YUDISTER PERSAUD, CRUNCHED THE NUMBERS TO ANOTHER FIRST DOWN. THEN HERE COMES ALL OF THEM AND THEY ACTUALLY CARRIED ME IN THE END ZONE AND I GOT THE GAME WINNING BALL, IT LOOKS LIKE A JEEP. IF YOU WANT A CHRYSLER, JEEP OR DODGE, PLEASE DO YOURSELF A FAVOR, DON'T LOOK AROUND , GO DIRECTLY HERE, TELL THEM WHAT YOU WANT, AND ONCE YOU ARE DONE, YOU WILL NOT BELIEVE HOW WELL THIS GROUP OF PEOPLE WORK TO GET YOU WHAT YOU WANT, AND, MAKE IT SO EASY, I WILL TELL ALL MY FAMILY, FRIENDS, AND STRANGERS(FRIENDS I HAVEN"T MET YET) THIS IS WHERE TO GO TO GET A VEHICLE AND GET TO ENJOYING YOURSELF. I THINK I AM GOING TO PLAY MEGA MILLIONS, I WENT TO ONLY THIS DEALER AND THEY HAVE A SATISFIED CUSTOMER. TODAY, VERY FEW COMPANIES KNOW HOW TO DO CUSTOMER SERVICE RIGHT. GARDEN CITY CHRYSLER IS WRITING THE NEW EDITION ON GETTING AND KEEPING CUSTOMERS. JUST ONE HINT HERE, BUY A NEW CAR, GET $8.00 OIL CHANGES FOR LIFE. FOR LIFE. I CAN'T CHANGE OIL MYSELF FOR THIS AMOUNT, AND, MY WIFE DOESN'T WANT IT IN HER KITCHEN OR ON HER FLOORS. THIS DEALERSHIP, WILL ONLY GROW, GET IN THE FAMILY NOW, BEFORE YOU HAVE TO STAND IN LINE OUTSIDE WAITING TO GET IN. THE GROUND FLOOR IS GETTING CROWDED. NOW, IF I CAN GET THEM ON THE GIANTS SIDELINE, WE ARE TALKING ABOUT A SUPER BOWL DYNASTY More
2016 Chrysler 300 Purchase I am from Delaware and I drove al the way to New York 4 and a half hours to get there by the way. I couldn't ask for a better car place. They filled b I am from Delaware and I drove al the way to New York 4 and a half hours to get there by the way. I couldn't ask for a better car place. They filled both my vehicles up with gas. We had a misunderstanding with insurance so I had to buy insurance when I got there. I actually pay 350 a month for car insurance and chase the finance manager there got me a new rate of 187 a month for 2 cars, A CAR SALESMAN GOT ME CHEAPER INSURANCE. Ahmed was very helpful he was my sales person they had the vehicle ready and contract and everything ready to go. I will but my future cars from them, I live almost 5 hours away and they have won my business for life. More
Did What They Promised on 2017 Jeep Grand Cherokee Pretty easy & painless. They got me the car I wanted at the the right price. My sales guy, James was helpful on finding the Grand Cherokee I wante Pretty easy & painless. They got me the car I wanted at the the right price. My sales guy, James was helpful on finding the Grand Cherokee I wanted and went over all the features. The finance person, Karen, was great. She spent a lot of time working with me on various options to get me approved at a good lease payment. James & Karen did what they said they would do & had my Jeep ready when they promised. What else could you want from a dealer. More