Garden City Chrysler Jeep Dodge

Had a great quote on a Jeep Compass that I found online I called to make sure I would qualify for the rebates. The lady on the phone explained that I did not but said that they could rework the numbers to ma called to make sure I would qualify for the rebates. The lady on the phone explained that I did not but said that they could rework the numbers to make up for it. Made an appointment drove over from Jersey early on a Saturday at the end of the month. The sales man showed me the car and explained that he could not rework any type of rebate. So we negotiated more for my trade in and felt comfortable with the number we both came to. The sales person explained to me that they only have one finance manager and it is by appointment only and my appointment was with a salesperson not the finance manager. So I would have to come back on Monday to start the financing. I explained to him I could not take off work. He questioned why not like it is normal to call in sick to buy a car. He said I would have to pay NY sales tax even though I live in Jersey. He also said I need to pay them 50 dollars for them to retrieve the title for the car I was trading in. I explained the car is not paid off yet and the finance company still owned the car. He said it does not matter I should have a title and need to pay them $50 to get it. He told me I will have to drive back to do the financing next weekend since I cannot take off Monday. Confused I left and drove to a Jeep dealership in Jersey down from my house. They matched his offer, gave me a great APR for my good credit, charged me Jersey sales tax and had me driving off the lot two hours later in my new Compass. Not sure what was wrong with Garden City but they lost a easy good sale for poor service More

First of all I purchased an used car.I was charged a NY state doc fee of $75 Then I was told I had to pay $169.50 for a paper work processing fee,then I was told if I paid cash the cars price would increas state doc fee of $75 Then I was told I had to pay $169.50 for a paper work processing fee,then I was told if I paid cash the cars price would increase by $1200. I walked out and had to fight for my deposit to be refunded More

THIS IS THE THIRD DODGE VEHICLE I HAVE PURCHASED. I HAVE SEEN BOTH GOOD AND BAD IN A FEW DIFFERENT DEALERSHIPS ON LONG ISLAND. I WILL START BY COMMENDING GARDEN CITY DODGE ( BY FAR THE BEST ) FOR THIER SPE SEEN BOTH GOOD AND BAD IN A FEW DIFFERENT DEALERSHIPS ON LONG ISLAND. I WILL START BY COMMENDING GARDEN CITY DODGE ( BY FAR THE BEST ) FOR THIER SPEED. IT IS NICE TO KNOW THAT THEY UNDERSTAND THAT THE CUSTOMER DOES NOT HAVE 5 HOURS TO SIT AROUND AND WAIT FOR THE PAPERWORK TO BE COMPLETED FOR A PURCHASE. FROM THE TIME I PICKED MY VEHICLE TO THE TIME I DROVE IT OUT OF THE LOT, I SPENT ABOUT 2 HOURS THERE. COMPARED TO OTHER DEALERSHIPS, GARDEN CITY DODGE WAS BY FAR THE FASTEST. THE SALES PEPOLE WERE EXTREMELY POLITE AND THERE WAS NEVER ANY PRESSURE. THE SELECTION WAS GREAT AND I FOUND MY VEHICLE QUICKLY. I PLAN ON BUYING THERE AGAIN SHORTLY FOR MY WIFES AUTO AND I WOULD RECCOMEND GARDEN CITY DODGE TO ALL. I MUST ALSO COMPLIMENT THE WEB SITE. IT WAS GREAT AND THE SELECTION AND OPTIONS I SAW ON THE WEB SITE HELPED MY SELECTION. More

This dealer was great to work with. They created a pressure free environment, were very knowledgeable about the cars and . Everyone that we dealt with at the dealership was super friendly. The deale pressure free environment, were very knowledgeable about the cars and . Everyone that we dealt with at the dealership was super friendly. The dealership dealership did not have the exact car that I wanted on the lot however located one and were still able to give me a great deal. Mel (salesman) came in on his day off to deliver my new car. Overall great experience, would highly recommend! More

When I bought my first car I had such a horrible experience( manfredi dodge/SI), that I was kind of jaded on the whole car shopping progress. Not having great credit, kind of makes the whole car buy experience( manfredi dodge/SI), that I was kind of jaded on the whole car shopping progress. Not having great credit, kind of makes the whole car buying thing a up hill battle. So doing my researched online, I found garden city's review to be awesome. Every car I saw in their inventory online was there and for the same price as advertised. I met with Mark labatte ( dealer) and he made me feel comfortable as can be when one is shopping for a new car. He sat their and spoke to me like a human and never forced anything on me. We sat their for hours trying to find the right new car for me and for the price I needed to pay for it. Then met with Tommy ( finance man), he made the contract signing as easy as it can be without trying too sell you every warranty in the world. I had such a polar opposite experience form my first car buying process. Everyone there made this process go as smooth as possible. Whenever I buy my next car, I know where I'm going. I also wouldn't hesitate too refer them to anybody I know. More

friendly staff very helpfull alwyas think the price could be alittle lower. but thats me. help me understand new features with my new van. over all it was a nice experience. be alittle lower. but thats me. help me understand new features with my new van. over all it was a nice experience. More

Went in for a specific car posted on the dealership website. The vehicle was exactly as described with exact opetions listed. Sale was quick friendly and finance worked with us to find a loan to meet website. The vehicle was exactly as described with exact opetions listed. Sale was quick friendly and finance worked with us to find a loan to meet our budget. More

The customer service was second to none. We left with a brand new truck solely because Thomas and Alix made it a simple and pleasurable process. Tom McGuiness worked wonders for us and made it possible for brand new truck solely because Thomas and Alix made it a simple and pleasurable process. Tom McGuiness worked wonders for us and made it possible for us to become owners of a beautiful Grand Cherokee! We're so excited we're sending our friends tomorrow. More

I bought my first new car from this dealership my I bought my first new car from this dealership my experience was very good with a sales associate he was friendly and not to be pushy witch I r I bought my first new car from this dealership my experience was very good with a sales associate he was friendly and not to be pushy witch I really liked. I didnt feel any pressure in buying the car. The reason I bought the car from this dealership was the fact that they had exactly the car I wanted for the price I wanted. Now Getting to the service department is a different story I have to go back two times with my jeep the 1st time I waited over an hour befor I could even talk to someone. After they finally looked at the car another hour had passed so they told me they need to order a part and they will call me when it came in. a week later no call I finely found time to go back and they tell me I need to leave the car with them so they can run some test on the car. I explained I wouldn't mind dropping the car off in the morning but I need a loner right a way to get to work. the service manager told me that wouldnt be a problem they would have 1 waiting for me 1st thing in the morning. waited over an hour and a half befor someone finally drop a car off to me so now im late to work..... But I must say the work come very good.... Very very bad service department no consideration of the people More

Buying my new car at Garden City Jeep Chrysler Dodge was my best decision I could have made. Everyone at the dealership made my experience as easy as possible. The salesman listened to what I wanted to buy my best decision I could have made. Everyone at the dealership made my experience as easy as possible. The salesman listened to what I wanted to buy not what they wanted to sell. Price was spot on right from the beginning. (No need to haggle back and forth.) All summed up I couldn't be more happy with the service I received at Garden City Jeep Chrysler dodge and would not hesitate one second to recommend them to anyone on the market for a car. More