Garden City Mazda

Great Buying Experience Courteous, professional and knowledgeable about the vehicles. No pressure tactics of any kind. Complete and understandable explanation of the variou Courteous, professional and knowledgeable about the vehicles. No pressure tactics of any kind. Complete and understandable explanation of the various costs. Great explanation of vehicle's functions. More

Terrible Service Department Totally mismanaged service! Buy your car anywhere but here. Sales Department is competent and knowledgeable - BUT- then you get to Service which shoul Totally mismanaged service! Buy your car anywhere but here. Sales Department is competent and knowledgeable - BUT- then you get to Service which should be called Disservice! I love my car which is only 3 months old, I previously owned a 2016 and returned in 2019 to purchase a new model. Have been trying to schedule an appointment to have a remote start installed, numerous phone calls, never getting past the scheduling person (apparently they outsource that part of the business!) who know NOTHING - the dealership encourages scheduling appointments online - the dealership prides itself advertising SUNDAY appointments which is fine but apparently they do not get to view the reason for appointment- so you arrive there after receiving a online confirmation - and they do not a mechanic on hand to install the remote start. Asking why I wasn't notified and was told we don't view the reason for appointment- just a date and time for the appointment. I could go on MANY other issues - NUMEROUS calls to the dealership and NO CUSTOMER SATISFACTION! Oh, as a side point do not believe the salesman when they say loaner car- not true, you have to have major engine problems or body work to get a loaner. Worst mistake burying a car from Garden City Mazda. My BAD I should have checked online postings for recent reviews before making my purchase. More

Most Genuine Buying Experience Was looking to by a specific Mazda3 and Garden city Mazda had it in stock. Entering the showroom, I was greeted by Josh Niles; super friendly and gen Was looking to by a specific Mazda3 and Garden city Mazda had it in stock. Entering the showroom, I was greeted by Josh Niles; super friendly and genuine salesman. Everything from trading my car in, to finance, to information about the car and service has been nothing but smooth transitions. Compared to other dealers that I've been to *ahem Paragon Honda* I feel like I've struck gold. This was honestly the nicest experience of purchasing a new car. Will definitely be giving more business in the future More

The BEST dealer service I've encountered. I had the most courteous professional encounter since the service man told me where to park my CX 5. Mike was friendly remembering me from our last I had the most courteous professional encounter since the service man told me where to park my CX 5. Mike was friendly remembering me from our last meeting and guided me to service without unnecessary work. I had a BAD experience with Honda across the street 2 years ago in contrast to the excellent care including the cashier. Wonderful experience overall. Love you guys. My son leases a Mazda 6 and is happy as well with your dealership. More

Great professional service and car care. The staff, service manager and mechanics, are professional, courteous and knowledgeable. They take care of my car as if it was their own. Gianca The staff, service manager and mechanics, are professional, courteous and knowledgeable. They take care of my car as if it was their own. Giancarlo Carusune is probably one of the best service managers for his honesty and knowledge that I have ever worked with. More

Excellent Dealer The service department is very good and never crowded. They always get me in and out on time. I always recommend them to my friends. The service department is very good and never crowded. They always get me in and out on time. I always recommend them to my friends. More

Excellent experience. Keith Butterfield was an excellent sales person, and his good humor and low pressure sales, allowed my daughter to make a decision at her pace. If yo Keith Butterfield was an excellent sales person, and his good humor and low pressure sales, allowed my daughter to make a decision at her pace. If you like Mazda vehicles, get yours from Keith. More

Highly Recommended at Garden City Mazda Phil was terrific in all aspects of the sale from knowledge about the vehicle to all aspects of future care. Highly recommended and highly regarded Phil was terrific in all aspects of the sale from knowledge about the vehicle to all aspects of future care. Highly recommended and highly regarded More

supportive and knowledgeable They were able to fix the problem. It was done in a reasonable amount of time! the staff was friendly and courteous . Thank you very much. They were able to fix the problem. It was done in a reasonable amount of time! the staff was friendly and courteous . Thank you very much. More

Follow-up George and Phil were able to easily and quickly resolve a matter with the operation of the navigation. Customer satisfaction is always their priority George and Phil were able to easily and quickly resolve a matter with the operation of the navigation. Customer satisfaction is always their priority and very much appreciated. More