Garden City Mazda

had a great experience having service on my CX5 at this place yesterday. Stephanie the service advisor was super and Pepsi on first phone call was very nice for sure. Even met with Jack D. the GM and felt place yesterday. Stephanie the service advisor was super and Pepsi on first phone call was very nice for sure. Even met with Jack D. the GM and felt welcome, valued and cared for here the way all should, but don't. Many other dealerships have left customer service by the wayside but THIS dealership is the BEST! And it's beautiful too. I will recommend it to all for sales and service from now on. More

The fact that I only had this car for only six months and I keep getting service lights every couple of months is really annoying. I bought a certified used car so I that won’t be inconvenienced by going and I keep getting service lights every couple of months is really annoying. I bought a certified used car so I that won’t be inconvenienced by going to the mechanic all the time. This does not seem to be the case. More

Very professional Not at all pushy. Pleasant to deal with. Service department is knowledgeable and efficient . When they say they will order a part, they do, and the correct part shows Pleasant to deal with. Service department is knowledgeable and efficient . When they say they will order a part, they do, and the correct part shows up timely. I am a longtime customer, Mazda Protege Mazda 6 Mazda 3 CX 5 CX5 CX5 Overall,Garden City Mazda is the best! More

Very bad service they don’t answer and when they do they hang up or never call you back I will never call you back hang up or never call you back I will never call you back More

I arrived before they opened for a 8 am appointment for oil change and NYS inspection. (First person on line) Currently been waiting 2 hours and they just filled oil and haven’t started the inspection! Me oil change and NYS inspection. (First person on line) Currently been waiting 2 hours and they just filled oil and haven’t started the inspection! Melanie in said multiple people “called out” and they are over booked because of holiday. When i made the appointment i didn’t request this specific week. Your employees call should be my problem? I bought my Mazda from another dealer and don’t plan on ever coming back here again for either maintenance or sales. The best part is I see multiple service workers walking back and forth in show room, smoking outside, getting bottles of water. 2hours and counting 🤬 More

It's always the best service when I come to Garden City Mazda. Jorge was accommodating and provided excellent customer service. And thank you for the complimentary car wash, Jorge; I really appreciat City Mazda. Jorge was accommodating and provided excellent customer service. And thank you for the complimentary car wash, Jorge; I really appreciate it. More

It was amazing! Came all the way down from upstate NY and helped us out in an efficient and timely manner! Got us back on the road in no time! Came all the way down from upstate NY and helped us out in an efficient and timely manner! Got us back on the road in no time! More

Walter is always a pleasure when I get my car serviced! Definitely recommend Garden City Mazda to get my car serviced! Having a video of the vehicle work from the mechanics is always a plus. Definitely recommend Garden City Mazda to get my car serviced! Having a video of the vehicle work from the mechanics is always a plus. More

They did an excellent job servicing my car. Thank you for getting it done so quickly. Thank you for getting it done so quickly. More

I brought my CX-5 in for service and was really disappointed. The technician that worked on my car I believe his name is Xavier showed completely no care when servicing my vehicle. Me being the per disappointed. The technician that worked on my car I believe his name is Xavier showed completely no care when servicing my vehicle. Me being the person that I am, I checked the dipstick before I drove out of the dealership and good thing I did because it looked about 2 quarts low. I’m having a hard time understanding how dealership can’t even do an oil change correctly and when I brought it up to the service manager Juan, he basically told me to get lost. Do not go to Garden City Mazda and specifically do not go to the service department. Juan the service manager is completely careless and shows no regards for his customers. More