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Garden Grove Kia
Garden Grove, CA
4,027 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,027 Reviews of Garden Grove Kia
March 18, 2026
I had a professional experience. Web treated me with respect and care and provided great recommendations for upcoming services needed. I felt seen and like servicing my car mattered Web treated me with respect and care and provided great recommendations for upcoming services needed. I felt seen and like servicing my car mattered and not like a money grab like I had with other Kia dealerships. More
by GraceeRi
Employees Worked With
Web Espinoza
March 16, 2026
They were on top of what was going on with my car and took care of the problem and updated me in a timely manner and I was very happy with the outcome. took care of the problem and updated me in a timely manner and I was very happy with the outcome. More
by dischrader
Employees Worked With
Web
March 14, 2026
We had a very frustrating experience at Garden Grove Kia and I want to share it so other buyers can be careful. Before coming in, we received an email from the gm that listed pricing misleading. Based on and I want to share it so other buyers can be careful. Before coming in, we received an email from the gm that listed pricing misleading. Based on that information, my wife and I drove to the dealership fully prepared to purchase the vehicle that day. Once we arrived, we were told that the price in the email was actually just the normal online price and that taxes and registration would still be added on top. In other words, the numbers we were given beforehand were not accurate to the actual out-the-door price. The staff member we met with was polite, but the overall situation felt misleading and ended up wasting a significant amount of our time. We came in ready to buy and left very disappointed. For comparison, we ended up purchasing a vehicle the next day from another Kia dealership in Cerritos that was straightforward and transparent about their pricing from the beginning. My advice to anyone considering Garden Grove Kia strongly consider other dealerships that practice some ethical business. More
by GSanchez
Employees Worked With
Andrea Biggers
March 13, 2026
Great service always. Good help alway informative and very professional. Highly recommend for kia owners Good help alway informative and very professional. Highly recommend for kia owners More
by Morris
Employees Worked With
Luis in the service room is my guy🫱🏾🫲🏼
March 05, 2026
The service appointment started on time and was completed within a reasonable span of time. I regularly come to this dealership for my car’s maintenance. within a reasonable span of time. I regularly come to this dealership for my car’s maintenance. More
by Sjoo57
Employees Worked With
Grant
February 03, 2026
Their customer service is the best! When I need to take in my car for service, i always ask for Luis Mendoza. He goes out of his way to give you the best service. When I need to take in my car for service, i always ask for Luis Mendoza. He goes out of his way to give you the best service. More
by lorenaalvarez
Employees Worked With
Luis Mendoza
Verified CustomerJanuary 15, 2026
I went for an oil change and recall. I had a gift card for $50 and they said i couldn’t use it because the oil change is more expensive than the regular oil change. That makes no sense. I had a gift card for $50 and they said i couldn’t use it because the oil change is more expensive than the regular oil change. That makes no sense. So there was no way I’d pay 200 for an oil change. More
by SAULRAMIREZ45
Employees Worked With
None
