13 Kia Dealers near 92843near 92843

Michael Quezada was great to work with this week, helped - tim

Michael Quezada was great to work with this week, helped us purchase a new Kia Sportage Hybrid and the entire process couldn't have been better. Everyone at the dealership was very helpful. I've purchased many cars over the years but can honestly say Michael is the best sales consultant I've ever worked with. Oh, we love the SUV! Tim

There are good because I like them and ther good thx for - Jacksonf

There are good because I like them and ther good thx for sale man name John

Great customer service & great prices compared to other - Natalie

Great customer service & great prices compared to other dealers! They were willing to help me out as much as possible!

I recently purchased a Kia EV9 from Kia Garden Grove, and - sam

I recently purchased a Kia EV9 from Kia Garden Grove, and while there were some disappointing issues with the vehicle itself, the service and staff have been outstanding. After taking delivery, we discovered that the AC was not working, there was a significant dent in the fender that had been missed, and the vehicle was not as clean as I would have expected. Needless to say, that was frustrating and took away from the excitement of getting the car. That said, Kia Garden Grove has gone above and beyond to make things right. They provided a loaner vehicle, arranged to have the dent repaired, fixed the AC issue, and even delivered the EV9 back to me while picking up the loaner on the return trip. The staff has been professional, responsive, and genuinely helpful throughout the process. I am still bummed about the initial condition of the EV9, but I really appreciate how they handled the situation and stood behind the customer experience. Overall, amazing service and a great team. I would just hope the vehicle inspection and delivery prep process improves so future customers don’t run into the same issues.

From the beginning, my experience was difficult. - Frank G

From the beginning, my experience was difficult. My service advisor, Michael Tatum, was dismissive of my concerns and gave me a hard time when I initially brought my vehicle in. I repeatedly reported abnormal suspension noises, but I was told multiple times that the sounds were “normal,” and there was reluctance to properly address the issue. Eventually, repairs were approved under my warranty, and I was informed that multiple components including the front and rear struts, control arms, and a motor mount had been replaced. However, after continuing to experience the same issues, I took my vehicle to another Kia dealership for a second opinion. At Kia of DTLA, a third diagnostic confirmed that the parts that were supposedly replaced did not appear to have been changed. At that point, I returned to Kia of Cerritos and spoke personally with Eli the service manager. After reviewing my concerns, he arranged for my vehicle to be towed back to the dealership for further investigation. Due to the inconsistency between what was billed under warranty and what was actually performed, this situation raises very serious concerns about the integrity of the work completed. I have already reported this matter to Kia America corporate as well as the California Bureau of Automotive Repair for further investigation. If this happened to me, it is highly likely that other customers may be experiencing similar issues, and I believe this warrants a thorough internal review of service practices at this location.

Jesus was very helpful. - Ljarnett

Jesus was very helpful. Spent a lot of time explaining and answering my questions. Gave me some great suggestions on how to keep the rodents out of my cars engine.

I'm now a repeat customer with this outstanding service - James T.

I'm now a repeat customer with this outstanding service shop. Competent, customer-focused service. Sam went above and beyond to explain my car's service needs.

Would say that out of all the dealers I've been to this - pdgz67180

Would say that out of all the dealers I've been to this has be the best experience I've ever had buying a vehicle. Everyone looking for a car should always give Carmax your time before you shop around. You wont regret it.

Turn in leased vehicle - Benthomas00

Went to turn in a lease vehicle and look for a replacement car. Sales people said their system had been down for a week and could not accommodate us. Suggested we go to Irvine Kia. Why have a dealership? Very unimpressive

crankshaft pulley bolt - R&T

I am consistent about maintaining my car and when things come up. Had a weird vibration in the steering wheel that was diagnosed as nothing. This happened just prior to the 100,000 mile warranty expiration. I took it in again when it persisted, just slightly after the 100,000 mile warranty expired and the problem was diagnosed as a broken crankshaft pulley bolt. They also gave us the impression that they knew if was probably this problem when we brought it in originally. I was furious but what can you do. Now, years later, I receive a class action lawsuit notice about this very problem. Bad news is that I have sense tossed the receipt to prove that I had to pay the $1,000+ repair bill. Very, very frustrating.